Business Analyst

Location

Cape Town (Hybrid)

Key Roles and Responsibilities

The main purpose of the role

The key function of a BA is to work with the stakeholders to analyze and document business processes for a system or piece of software to be developed. To determine and document functional requirements and high-level features, as well as elaborate on the details of the software project and requirements to set the direction of the project and support its implementation.

Key Responsibilities

Creating user requirement document

• Document client requirements
• Document in a clear, precise manner
• Document a well-structured document according to the specification template
• Create mock-ups and sample reports
• Maintain documentation and ensure it remains up to date
• Minimal rework required for artifacts produced

Customer Satisfaction (UAT Signoff)

• Delivers to customer expectation
• UAT percentage below 9% Failure rate
• Ensuring the finished product is what the client has asked for

Meeting Facilitation

• Running workshops with clients
• Spec handover sessions with the development team
• Demo sessions

Collaboration

• Collaborating with the development team and Development project managers
• Collaborating with the Product Owner
• Backlog grooming

Core Skills/Competencies

Mandatory Skills/Abilities Required For The Job

• Experience with Mock-up tools
• Jira, confluence (or similar)
• Proficient in Microsoft Office
• Experience with SQL
• Experience in User Stores
• Exposure to Data analysis and reporting
• Wire Framing
• Experience in using Agile – Safe methodologies
• Participating in Estimation stores and creating acceptance criteria
• Create and run demo sessions
• Time tracking management
• Experience with requirements documents and requirement solicitation

Minimum Requirements

• A minimum of 3 years’ experience in a Business Analyst role
• BA degree or qualification
• Retail related experience
• Exposure to enterprise development
• Exposure to data analysis and reporting

Recruitment Process

• Competency based interview to assess above requirements
• Applicable assessment
• Background checks