Specialist, Client Experience

Job Overview

Business Segment: Insurance & Asset Management

Company: STANLIB Asset Management (Pty) Ltd

Location: ZA, GP, Johannesburg, 17 Melrose Boulevard

Job Type: Part-time

Job Ref ID: 80452348A-0001

Date Posted: 6/2/2026

To supervise the day to day client services for a portfolio of clients, to ensure effective operational business performance and delivery of excellent client service against targets, quality and service standards.

Qualifications

Type of Qualification: Diploma

Field of Study: Business Commerce, Consumer Services

Experience Required

Service Management

Operations

5-7 years

Advanced general client services and / or support capability with seasoned technical experience. Client relationship experience preferred Experience resolving complex client services issues, with demonstrated ability to interact across multiple internal stakeholders Seasoned knowledge and / or exposure to banking products, services and channels as well as relevant sector experience with a deeper understanding of relevant industries

Additional Information

Behavioural Competencies

Adopting Practical Approaches

Articulating Information

Challenging Ideas

Checking Things

Developing Expertise

Technical Competencies

Banking Process & Procedures

Business Administration Skills

Client Knowledge

Client Relationship Management

Client Retention

Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or [email protected]