Regional Sales Manager

We are searching for an experienced Regional Sales Manager - T3 Telecoms SA : Nelspruit & Limpopo at our Nelspruit facility.

Primary Duties And Responsibilities

Job Purpose

The purpose of this position is driving revenue growth, must acquire new sites as prescribed by the National Sales Manager in line with the overall business acquisition strategy, to seek out profitable new customers for the Company, client retention, advertising, sales and marketing strategy focusing on regional sales and customer relationship management within the informal channel of the organisation across the region.

Key Responsibilities

Identify New Business

• Develop and implement a customer contact plan to communicate product launches and engage the potential customers in relevant sales campaigns to build new relationships.
• Identify Business opportunities - Cold calling looking for new sites for Starter Pack Distribution.

Operational Compliance

• Ensure that call diary is compiled and effectively executed on a monthly basis.
• Ensure that effective best practice standards of merchandising are implemented and adhered to at all point of purchase channels.
• Ensure adherence to company policy and relevant legislation.

Inventory Control

• Inventory control and balancing
• Submit weekly & monthly inventory reports
• Manage all allocated inventory

Sales (Manager)

• Ensure that achievement of regional sales, activation and connection targets
• May also or alternatively involve providing back-office support to a sales team.
• Plan and execute monthly/ quarterly/ and annual regional sales plans.

Client & Customer Management

• Ensure that your customer base is maintained on the master database.
• Leverage both internal and external relationship to increase brand awareness and effective execution
• Improve customer retention in the SPI/SPD/SPU channels.
• Building and maintaining relationship with existing clients.
• Responding to enquiries in a professional and knowledgeable manner.
• Ensure cellphone network relationships are managed effectively.
• Build and maintain relationships with new clients.

Resolving Customer Issues

• Respond to more advanced issue escalations promptly and appropriately; provide managerial approvals as required.

Insights and Reporting

• Extract and combine data to generate standard reports.
• Analyse weekly and monthly regional reports to identify opportunities and threats.

Leadership and Direction

• Explain the action plan to support team members in their understanding of what needs to be done and how this relates to the broader business plan and the organisation's strategy, mission and vision.
• Motivate people to achieve business goals.

People & Performance Management

• Monitor the performance of the team; allocate work and review completion, take appropriate corrective action to ensure timeliness and quality.
• Contribute to formal individual performance management and appraisal

Competencies

Customer Focus

• Builds strong customer relationships and delivers customer-centric solutions. For example, digs deeply into customer feedback and drives the innovations that can enable the organization to better meet customers' future needs.
• Frequently adjusts approach to ensure customer needs are met and to improve service

Interpersonal Savvy

• Relates openly and comfortably with diverse groups of people. For example, recognizes even subtle social cues and nimbly responds to others' needs and preferences.
• Helps to defuse difficult interpersonal situations by showing high levels of tact, sensitivity, and consideration.
• Builds rapport with ease.

Communicates Effectively

• Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, disseminates knowledge, insights, and updates in a polished, precise, and compelling manner.
• Demonstrates a deep interest in others' comments.
• Creates rich documents and reports.

Action Oriented

• Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. For example, takes immediate, decisive, independent action to resolve issues or problems.
• Persists as needed.
• Quickly and consistently identifies and pursues beneficial new opportunities.

Drives Results

• Consistently achieves results, even under tough circumstances. For example, devotes considerable effort to surpassing goals and achieving the best possible results.
• Goes above and beyond to achieve excellence.
• Drives ahead with great focus when faced with obstacles and setbacks.
• Maintains productivity and a positive attitude.

Optimizes Work Processes

• Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. For example, generally follows defined and communicated standards, methods, and procedures.
• Seeks advice and finds ways to work better within processes.
• Makes some reasonable suggestions to improve work methods.

Organisational Savvy

• Maneuvers comfortably through complex policy, process, and people-related organizational dynamics. For example, has a firm grasp on organisational culture and politics.
• Connects with key stakeholders and knows when to bring something

Education

• Matric
• Sales or related qualification advantageous

Experience

• Must have Informal/Main market working experience in the industry.
• Starter Pack or Prepaid Distribution and Sales experience.
• 2-3 Years of supervising staff

Other Requirements (If Any)

• Valid Driver's License required.
• Willing to drive extensively.

Our company provides equal employment opportunities (EE) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.