Asset Care Administrator

At Pragma, we aim to create an environment where employees thrive both professionally and personally. We foster a collaborative culture where individuals are recognised, valued, and developed in alignment with our company strategy. We encourage applications from people of all backgrounds, including individuals with disabilities.

As an Asset Care Administrator, you will manage a high volume of work orders, requiring strong focus, attention to detail, and the ability to work independently. You will be responsible for identifying and resolving issues, making sound decisions, and ensuring the smooth flow of asset-related processes.

Success in this role requires self-reliance, accuracy, and the ability to maintain high performance under pressure.

Minimum Requirements

• A minimum of Matric qualification.
• A tertiary qualification is advantageous.
• A minimum of 1 year's experience within an Administration role.
• On Key experience is advantageous.
• Good time management.
• Ability to work under pressure.
• MS Office knowledge.
• Good typing skills.

Duties & Responsibilities

• Reviewing Work Orders.
• Driving work order feedback.
• Documenting reason for work not completed.
• Provide regular feedback on contractor performance/work order feedback.
• Administrative Support to Invoicing Process
• Prepare invoice packs and supporting documentation for submission.
• Track invoice deadlines and assist in ensuring adherence to billing timelines.
• Maintain accurate filing and recordkeeping of all invoicing documentation.
• Assist in monitoring outstanding purchase orders and follow up with clients where required.
• Debtors Administration Support
• Assist with preliminary follow-ups on outstanding invoices.
• Update debtor records with communication notes and payment feedback.
• Maintain accurate debtor reports for review by the Clerk.
• Escalate unresolved queries or overdue accounts as required.
• Purchase Order & Documentation Administration
• Log and track all incoming and outstanding client purchase orders.
• Assist in requesting PO numbers from clients.
• Maintain an up-to-date PO register for the business unit.
• Ensure all required documentation is complete before invoicing.
• Support vendor application processes and follow up on outstanding documentation.
• Client & Contact Database Management
• Maintain and update client and contractor information in Acumatica.
• Ensure consistency of contact details across ERP and Helpdesk systems.
• Assist in managing client records, including changes and updates.
• ERP (Acumatica) & System Administration
• Capture and update data in the ERP system accurately and timeously.
• Maintain project and client records under guidance of the Clerk.
• Support daily administrative activities within ERP to ensure process continuity.