Senior Manager: Change Management

Division: Strategy and Transformation

Reference No: 6897

Centurion, Gauteng, ZA

Employment Type: Permanent

Disability (EE targeted role): Yes

T.A.S.K Grade: 18

Job Posting Salary: R1,371,054.00

Job Posting End Date: 15 Jun 2026

The Road Accident Fund’s mission is to provide timely and equitable assistance to those affected by motor vehicle accidents through the provision of appropriate social benefits to ensure financial relief and recovery for qualifying individuals.

Purpose of the Job: Reporting to the Head: Organisational Transformation, the successful incumbent is accountable to lead the development and execution of strategic and associated operational change management strategies on the large-scale business transformation program of the RAF. The incumbent will play a fundamental role in managing the end-to-end delivery and implementation within the RAF and lead the design and operationalization of the organisation’s change management value proposition.

Key Performance Areas

Change Management

• Develop to change enablement strategies and plans, including training and communications.
• Drive the rollout of effective change impact assessments, readiness assessments, and stakeholder analysis.
• Develop and ensure delivery and management of communication, stakeholder, training, engagement, adoption, and resistance management plans.
• Define and measure success metrics and monitor change progress.
• Provide guidance to project teams to ensure the successful execution of the end-to-end change management strategy.
• Provide input into improvements to the change management strategy and methodology.
• Identify risks and issues relating to change management functions.
• Manage integration of change management activities into project plans.
• Provide guidance on technical updates and the translation into consumable insights for non-technical teams.
• Develop clear, compelling communication materials with a cohesive framework.
• Ensure analysis and compilation of data from multiple sources and how it translates into one output.

Strategy Development and Operational Planning

• Contribute into the development of Organisational Transformation business strategy and plan that ensure alignment with short-term and long-term objectives of the RAF.
• Develop Change Management strategy and plan aligned with short-term and long-term objectives of the the Division.
• Guide the implementation and annual review of the overall Strategic Plan for Change Management.
• Provide strategic input and guidance into the current and future intervention plan to achieve acceptable levels and standards of the RAF strategy and operational plans to the Executive forum.
• Ensure strategic direction on the change management processes.

Policy Review and Implementation

• Develop and ensure implementation of policy, procedures and processes.
• Provide advice and guidance to the Policy department on legislative compliance, emerging issues, risks and the implementation of changes required on policy matters.

Reporting

• Report quarterly on progress with implementation of operational plans.
• Manage the development of functional reporting systems, and project or performance reporting for management.
• Ensure regular and periodic reports are prepared and submitted as and when required to provide progress updates and/or inform management decisions.

Stakeholder Management

• Create change management awareness throughout the Fund through various engagements with RAF employees.
• Engage with relevant internal stakeholders during change initiatives.
• Communicate with all levels of stakeholders internal and external during change initiatives.
• Ensure communication with the RAF leadership to allocate the resources needed for change management.

Financial Management

• Report and review Change Management financial and non-financial goals.
• Implement sufficient internal control measures are implemented for adherence to RAF and other relevant legislation and regulation.
• Manage, monitor and control the department expenses budget.

People Management

• Ensure sourcing, development, and retention of a high-performing team.
• Ensure the organisation's team members' motivation, cohesiveness, and alignment.
• Manage staff in the department to ensure that they achieve their objectives in line with the strategic objectives of the RAF.
• Implement human capital processes and procedures to control or regulate workplace conflict and/or institute corrective measures and consultation processes to address deviations from standards.
• Manage and monitor the performance of the team and implement corrective actions for poor performance.
• Guide the change team on creating a positive environment for managing the process of innovation and change management.

Qualifications And Experience

• Bachelor's Degree/ Advanced Diploma in Human Resources/ Change Management related qualification.
• Postgraduate in a Human Resources/ Change Management related qualification.
• Project Management related qualification will be an added advantage.
• Change related qualification will be advantageous (e.g. Prosci).
• Relevant 9 - 10 years’ experience in a Change Management related environment of which 3 years must have been on a management level.

Technical And Behavioural Competencies Required

• Strategic capability.
• Business and financial acumen.
• Compliance and governance.
• Leadership agility.
• Client Service Orientation.
• Policy conceptualization and formulation.
• Risk management.
• Service delivery innovation.
• Reporting.
• In depth knowledge of change management methodologies and strategies.
• Advanced change management experience in large scale transformation and restructuring projects.
• Team effectiveness.
• Data evaluation and trend analysis.
• Digital acumen.
• Project management.
• Solid understanding of project management methodology.
• Excellent analytical, problem solving and data manipulation skills.
• Budget management ability.

NB: “RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs”.

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful.

Security Vetting shall be conducted on all prospective employees.

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.