Logistics Administrator

Pedros is seeking a highly organised and detail-oriented Logistics Administrator to join our Distribution Centre team. This role is responsible for serving as the primary liaison between the Distribution Centre and our stores, ensuring the efficient resolution of queries, seamless communication and accurate execution of logistics processes in line with company Standard Operating Procedures (SOPs).

Key Responsibilities

• Act as the key point of contact between the Distribution Centre and stores.
• Uphold Pedros People values and leadership principles across all interactions.
• Collect and reconcile invoices against delivery schedules and B2B documentation.
• Manage nightshift administration, including batching pick slips and verifying accuracy.
• Coordinate trip planning, create tripsheets, allocate seals, and prepare driver packs.
• Verify delivery documentation, including stamps, signatures, tripsheets, and lug information.
• Capture customer orders and B2B requests accurately and ensure timely submission.
• Monitor store communication channels and escalate queries for prompt resolution.
• Communicate vehicle ETAs, delivery updates, and claim feedback to relevant stakeholders.
• Track and escalate special store requests and delivery-related issues.
• Maintain logistics reports and trackers, including claims, shortages, and operational documents.
• Perform general administrative duties, filing, reporting, and ad-hoc logistics support.
• Assist with supervisory and debrief functions when required.
• Ensure timely communication of delivery delays and operational updates.

Qualifications & Experience

• Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Proven experience as a Logistics Administrator or in a similar role within a distribution centre environment.
• Sound understanding of logistics and supply chain processes, including transportation, inventory management, and order fulfilment.
• Proficiency in logistics systems, inventory management software, and Microsoft Office Suite.
• Strong organisational and time management skills.

Technical Skills

• Inventory Management
• SOP Implementation
• Order Processing Systems
• Data Analysis and Reporting

Behavioural Competencies

• Excellent communication and stakeholder management skills.
• Strong attention to detail and commitment to accuracy.
• Effective problem-solving and decision-making abilities.
• Ability to work under pressure in a fast-paced environment.
• Adaptability and flexibility in managing changing operational demands.
• Strong planning, prioritisation, and time management skills.