Banqueting Head Waiter

Recruiter

Hospitality Hire

Job Ref

CPT000245/AW

Date posted

Thursday, June 4, 2026

Location

Johannesburg, South Africa

SUMMARY

Banqueting Head Waiter

Location: Sandton

Employment Type: Full-Time, Permanent

About The Role

A prestigious 5-star hotel is seeking a polished and hands-on Banqueting Head Waiter to lead service excellence at conferences, weddings, gala dinners and special events. You are a natural leader, comfortable on your feet, with a passion for luxury hospitality and an eye for every detail that makes a great guest experience.

POSITION INFO

What You Bring

• At least 2 years experience as a Head Waiter in a 5-star hotel environment
• Banqueting and conferencing environment experience preferred
• Hospitality qualification advantageous
• Strong leadership and team supervision skills
• Ability to motivate and lead a team
• Experience in menu and food pairing
• Knowledge of cocktails, wines and other beverages advantageous
• Professional, well-groomed appearance
• Excellent communication, interpersonal and conflict resolution skills
• Proficiency in Microsoft Office and F&B operating systems
• Flexible availability for weekends, public holidays and evenings

What You Will Do

• Supervise and coordinate all banquet and event service operations
• Lead and brief the banqueting team before each event
• Deliver 5-star guest service and resolve service issues professionally
• Monitor service quality, presentation and guest satisfaction throughout each event
• Ensure all banquet venues are clean, organised and correctly set up prior to each function
• Coordinate with kitchen, bar and events teams for seamless service delivery
• Maintain HACCP, hygiene and health and safety compliance
• Assist with stock control and operational reporting
• Process payments accurately and upsell menu items with confidence
• Receive guests in a warm and welcoming manner