Banqueting Head Waiter
ExecutivePlacements.com
Recruiter
Hospitality Hire
Job Ref
CPT000245/AW
Date posted
Thursday, June 4, 2026
Location
Johannesburg, South Africa
SUMMARY
Banqueting Head Waiter
Location: Sandton
Employment Type: Full-Time, Permanent
About The Role
A prestigious 5-star hotel is seeking a polished and hands-on Banqueting Head Waiter to lead service excellence at conferences, weddings, gala dinners and special events. You are a natural leader, comfortable on your feet, with a passion for luxury hospitality and an eye for every detail that makes a great guest experience.
POSITION INFO
What You Bring
- At least 2 years experience as a Head Waiter in a 5-star hotel environment
- Banqueting and conferencing environment experience preferred
- Hospitality qualification advantageous
- Strong leadership and team supervision skills
- Ability to motivate and lead a team
- Experience in menu and food pairing
- Knowledge of cocktails, wines and other beverages advantageous
- Professional, well-groomed appearance
- Excellent communication, interpersonal and conflict resolution skills
- Proficiency in Microsoft Office and F&B operating systems
- Flexible availability for weekends, public holidays and evenings
What You Will Do
- Supervise and coordinate all banquet and event service operations
- Lead and brief the banqueting team before each event
- Deliver 5-star guest service and resolve service issues professionally
- Monitor service quality, presentation and guest satisfaction throughout each event
- Ensure all banquet venues are clean, organised and correctly set up prior to each function
- Coordinate with kitchen, bar and events teams for seamless service delivery
- Maintain HACCP, hygiene and health and safety compliance
- Assist with stock control and operational reporting
- Process payments accurately and upsell menu items with confidence
- Receive guests in a warm and welcoming manner