Customer Assistant: Foods Tills

Job Advert Summary

Join Woolworths as a Customer Assistant: Tills and become a vital part of our Corporate Stores team. Located in various vibrant store locations, this role offers the chance to deliver exceptional customer service at till points, creating positive shopping experiences. As a Customer Assistant, you will greet customers warmly, process transactions accurately, promote Woolworths loyalty programs, and offer additional services like utility bill payments. Your attention to detail and product knowledge will help maintain store standards and minimise shrinkage. Woolworths values honesty, reliability, and teamwork, providing a supportive environment with opportunities for growth. Flexible shift availability and a commitment to customer satisfaction are key. If you have Grade 12 or equivalent, basic selling skills, and a passion for outstanding service, Woolworths is the perfect place to build your retail career. Apply today and be part of a trusted brand that cares about its customers and employees alike.

Minimum Requirements

• Minimum education level of Grade 12 or equivalent NQF qualification.
• Basic selling skills with the ability to promote loyalty programs and services.
• Strong customer service orientation, demonstrating friendliness and effective communication.
• Ability to accurately process till transactions and handle various payment methods.
• Attention to detail to ensure pricing accuracy and maintain store standards.
• Effective organisational skills to maintain a clean, safe, and orderly till point.
• Reliable and honest, with a commitment to reducing shrinkage and reporting irregularities.
• Ability to remain calm under pressure and manage time effectively during shifts.
• Basic product knowledge to assist customers and support promotional events.
• Flexibility to work varied shifts and a willingness to be a proactive team member.

Duties and Responsibilities

• Greet customers warmly, ensuring a positive and friendly shopping experience at all till points.
• Accurately process all till transactions in accordance with company policies, including various payment methods.
• Promote Woolworths loyalty programs and additional services such as utility bill payments and airtime sales.
• Maintain a clean, safe, and well-organised till area adhering to all shopkeeping disciplines.
• Ensure pricing accuracy by carefully checking scanned items against shelf tickets and resolving discrepancies.
• Minimise shrinkage by adhering to loss prevention procedures and promptly reporting any irregularities or suspicious activity.
• Demonstrate basic product knowledge to assist customers and support promotional events and special store campaigns.
• Remain calm and efficient under pressure, managing time effectively during busy periods to maintain smooth operations.
• Exhibit honesty, reliability, and professionalism in all interactions, while contributing positively to a supportive team environment.
• Attend team meetings and comply with company policies regarding attendance, dress code, and hygiene standards.