Lending Supervisor

Recruiter

Network Recruitment

Job Ref

NFR010043/Angie

Date posted

Friday, June 5, 2026

Location

Midrand, South Africa

SUMMARY

Are you an experienced credit professional ready to step into a leadership role within lending operations? We are seeking a Supervisor – Lending to oversee day-to-day credit activities, ensuring high-quality lending decisions and sustainable portfolio growth within an approved risk framework.

POSITION INFO

Company And Job Description

This role sits within a dynamic lending environment focused on responsible credit growth and strong portfolio performance. You will be responsible for coordinating the lending function, supporting a high-performing team, and ensuring that all credit decisions are commercially sound and aligned to risk appetite.

This is an excellent opportunity for a credit professional looking to step into a supervisory role where you will influence lending strategy, strengthen credit quality, and contribute to long-term portfolio sustainability.

WIIFM: You will gain exposure to end-to-end lending operations, complex credit transactions, and leadership responsibilities within a fast-paced financial services environment.

Key Responsibilities

Loan Origination & Processing

• Drive and support the implementation of lending origination strategies alongside the credit team
• Ensure loan applications are processed accurately, efficiently, and in line with internal policies and turnaround standards
• Take ownership of more complex credit applications and structured deals
• Evaluate and recommend funding applications, clearly highlighting risks, deviations, and mitigation measures
• Oversee the preparation and execution of legal agreements and fulfilment of conditions precedent
• Review and approve disbursements in line with credit mandates
• Maintain accurate and complete records of all loan applications and credit decisions

Monitoring & Collections

• Monitor loan performance post-disbursement in line with credit policies and risk guidelines
• Manage loan amendments, extensions, and post-investment support requirements
• Oversee collection processes and ensure timely recovery actions are implemented
• Engage internal and external recovery partners, including debt collection agencies
• Minimise impairments, arrears, and write-offs through proactive risk management
• Maintain strong client relationships to ensure retention and reduce portfolio attrition

Reporting & Compliance

• Prepare and present weekly, monthly, quarterly, and annual lending reports for internal and external stakeholders
• Ensure full compliance with relevant regulatory requirements, credit policies, and governance standards

Team & Organisational Development

• Supervise and support the lending team to achieve operational and performance targets
• Promote continuous learning, skills development, and mandatory training compliance within the team
• Contribute to the enhancement of credit policies, procedures, and operational frameworks
• Monitor market and regulatory developments and recommend improvements to lending practices
• Support strategic initiatives, process optimisation, and product development projects

Job Experience And Skills Required

Education

• Relevant Degree or Diploma in Finance, Accounting, Economics, or related field

Experience

• Minimum 5+ years’ experience in credit, lending, or loan management
• Experience in assessing credit risk and managing lending portfolios

Skills

• Strong analytical and problem-solving ability
• Excellent attention to detail and sound credit judgement
• Strong organisational and time management skills
• Proficiency in Microsoft Office and credit/lending systems
• Ability to assess risk-return trade-offs and structure practical credit solutions

Non-negotiables

• Solid understanding of credit risk principles and lending frameworks
• Proven ability to manage lending processes end-to-end

oin a growing financial services business where you will play a key role in improving the client experience through effective documentation management, plain-language communication, and digital transformation initiatives.

You will oversee the lifecycle of documentation across the business — ensuring accuracy, regulatory alignment, consistent messaging, and the successful migration from traditional documents into digital form solutions.

This is an exciting opportunity for someone who enjoys combining writing, process improvement, governance, and technology to create meaningful business impact.

Key Responsibilities

• Manage document governance, version control, approvals, and audit trails across all client-facing documentation
• Ensure only approved and current documentation is distributed across internal and external platforms
• Own plain-language standards by reviewing and improving customer communications for clarity and accessibility
• Partner with Compliance, Legal, Product, Operations, and IT teams to translate regulatory and business changes into updated documentation
• Support the migration of forms from static PDFs into digital platforms, including form structures, validations, and workflow improvements
• Perform impact assessments to identify changes required across processes, systems, forms, and communications
• Maintain templates, document libraries, and reusable content standards to improve consistency
• Monitor documentation quality, identify improvement opportunities, and support continuous optimisation initiatives
• Provide documentation support across projects, ensuring deliverables are completed accurately and on time

Job Experience And Skills Required

Education

• Relevant tertiary qualification (BCom, BA, LLB, BSc Informatics, or similar)

Experience

• 5+ years’ experience in documentation management, technical writing, business analysis, financial services, or related environments
• Experience working with regulated documentation, processes, or client communications advantageous
• Exposure to investments, financial products, platforms, or compliance environments beneficial

Skills

• Strong written communication and ability to simplify complex information
• Excellent attention to detail and accuracy
• Strong organisational and project coordination skills
• Ability to analyse the impact of changes across systems, processes, and documentation
• Advanced Microsoft Word skills (templates, track changes, document control)
• Intermediate to advanced Excel skills (reports, tracking, analysis)
• Experience with SharePoint, PDF tools, workflow systems, or digital forms advantageous
• Basic SQL or systems/data exposure beneficial

Non-negotiables

• Strong governance mindset with excellent attention to detail
• Ability to manage multiple deadlines and stakeholders
• Comfortable working across Compliance, Legal, Operations, and Technology teams