Customer Service Retention Specialist

Our international client is currently seeking a qualified and experienced candidate to join their team. This is a remote position within the entertainment and film industry. Candidates must meet the below minimum requirements to be considered for the position.

Qualifications

GR12

Diploma or degree in Marketing or Business Management is preferred

Any customer service/marketing certificates

Experience

Minimum of 2 years’ customer service experience required

2-3 years sales experience

Key accounts management experience will be an advantage

In addition to the above the candidate will possess the below soft skills and traits

Fluent in English- Written and verbal. Clientele is internationally based.

Excellent Communication Skills Both Written And Verbal

Able to work independently and meet deadlines

Candidate must be industry curious and teachable

Well-groomed and Comfortable doing face to face video calls as required by employer and clients.

Fully computer literate and able to work with modern AI and apps.

Apply with a detailed cv, qualification and photo

NB# only candidates meeting the minimum requirements will be considered