HR Officer

Purpose of Role

We are looking for a proactive and people-centred HR professional to join our team as an HR Officer.

This role is ideal for someone who enjoys working across the full Talent lifecycle and is passionate about creating exceptional Talent experiences. Reporting to the HR Business Partner, you will play an important role in delivering responsive, operationally effective, and people-focused HR services across the organisation, with a particular focus on supporting the evolving people and culture needs of Allan Gray Makers.

You will work closely with leaders, Talent, and shared service partners to coordinate and support recruitment, onboarding, employee relations, performance management, learning and development, and broader people initiatives. The role offers exposure to organisational development and strategic people partnering, making it an excellent opportunity for an HR professional looking to broaden their experience and grow their capability.

Objectives of Role

Recruitment and Talent Acquisition

• Coordinate end-to-end recruitment and selection processes.
• Partner with hiring managers and shared service teams to deliver an efficient and positive recruitment experience.
• Draft advertisements, interview guides, offers, contracts, and recruitment documentation with the support of the shared services teams.
• In collaboration with the shared services team, coordinate interviews, candidate communication, and recruitment administration.
• Manage talent pipelines, recruitment trackers, and reporting.
• Support onboarding and induction processes for new Talent.

HR Operations and Talent Lifecycle Management

• Coordinate onboarding, transfers, confirmations, and offboarding processes.
• Maintain accurate Talent records and HR documentation.
• Support the implementation and application of HR policies and procedures.
• Coordinate contracts, Talent correspondence, and HR administration.
• Assist with payroll-related HR inputs and reporting.
• Respond to Talent and manager HR queries promptly and professionally.
• Ensure compliance with labour legislation and internal people practices.

Employee Relations

• Support disciplinary, grievance, incapacity, and conflict-resolution processes.
• Provide first-line HR guidance to Talent and managers.
• Assist with Talent engagement and workplace wellbeing initiatives.
• Ensure confidentiality, professionalism, and fairness in all Talent interactions.

Performance, Learning and Talent Development

• Coordinate performance management and probation processes.
• Monitor performance review completion and follow-up actions.
• Support learning and development initiatives in collaboration with the Learning & Development function.
• Assist with Talent wellness and engagement programmes.
• Contribute to initiatives that strengthen culture, capability, and Talent experience.

Organisational and Operational Support

• Support organisational development and people initiatives.
• Assist with maintaining role profiles and organisational information.
• Coordinate HR reporting, data management, and people analytics.
• Support internal communication and change initiatives.
• Contribute to the continuous improvement of HR systems, processes, and practices.

Additional Responsibilities

• Perform other duties and responsibilities reasonably aligned to the purpose and level of the role.
• Provide ad hoc administrative, coordination, and project support in response to evolving organisational and people priorities

Experience and Qualifications

• Bachelor's Degree or National Diploma in Human Resource Management, Industrial Psychology, Organisational Psychology, or a related field.
• 5+ years of relevant HR experience.
• Strong experience across operational HR functions.
• Experience supporting recruitment and talent lifecycle processes.
• Exposure to employee relations and performance management.
• Experience within a growing, agile, entrepreneurial, or impact-driven environment will be advantageous.

Competencies

• Strong knowledge of HR operations, recruitment, employee relations, and talent lifecycle processes.
• Sound understanding of labour legislation and HR best practices.
• Strong organisational, planning, and coordination skills with the ability to manage multiple priorities effectively.
• High level of professionalism, discretion, and confidentiality when dealing with sensitive information.
• Strong interpersonal and relationship-building skills, with the ability to engage effectively with managers, Talent, and stakeholders.
• Excellent verbal and written communication skills.
• Strong judgement, problem-solving ability, and attention to detail.
• Ability to work independently while collaborating effectively across teams and shared service functions.
• Adaptability and resilience in dynamic and evolving environments.
• Emotional intelligence, maturity, and a people-centred approach.
• Experience working with HR systems, reporting, and people data management.
• Commitment to delivering a positive Talent experience and contributing to a high-performing organisational culture.