Guide & Lodge Manager

Recruiter

Bright Search Recruitment (Pty) Ltd

Job Ref

JHB003076/Tori

Date posted

Monday, June 8, 2026

Location

Komatipoort, South Africa

SUMMARY

We have an exciting opportunity to a dynamic couple contribute to the success of the lodge, a stunning

5-Star self-catering lodge, situated in a Private Game Reserve and create a memorable experience for their

guests. We are looking for multiskilled MANAGEMENT COUPLE who are passionate about the hospitality industry,

possess strong leadership skills, and thrive in a dynamic environment to take over the management of the lodge

Duties & Responsibilities

Her

Coordinate reservations, check-ins, and check-outs efficiently.

Foster a welcoming and friendly environment, ensuring guests feel comfortable and well taken care of

during their stay

Ensure high levels of customer satisfaction by consistently providing excellent service and addressing guests

concerns or complaints.

Arranging Bush delights, special occasions, special holidays etc.

Supervise lodge staff members.

Create work schedules, assign tasks, and monitor staff performance to maintain high standards of service.

Arrange leave applications, gate passes, staff visitors.

Demonstrate the highest level of service excellence and professionalism as a role model for other staff

members Lead by Example

Meeting, greeting and hosting of all agents.

Orientation

Overseeing of administrative duties.

Ensuring all financial data is correct and in order.

Monitor financial transactions

Ensure high levels of standards are kept at all times

Ordering and management of stock, consumables and all the assets of the lodge.

Him

FGASA Level 2 Full Trails Guide

Daily Game drives and Bush walks

Hosting of guests

Gardens, property maintenance and upkeep

Basic Vehicle maintenance skills

All relevant maintenance to the property

POSITION INFO

Qualifications

Desired Experience & Qualification

Her

Hospitality Management Diploma or equivalent

Him

FGASA Level 2 (NQF4) preferred

Full trails

Valid driver's licence & PrDP

ARH competency

The successful candidates must have

Minimum of 5 years lodge working experience. 4 or 5 * an advantage.

Strong leadership skills with the ability to motivate and inspire a diverse team.

Excellent operational experience encompassing every aspect of Lodge Management including HR, Admin,

Finance, FOH & Guest Experience and basic kitchen knowledge

Ability to receive instruction and follow thought as required.

Excellent organizational and multitasking abilities to manage multiple priorities effectively.

Outstanding interpersonal and communication skills to interact with guests, staff and external

stakeholders. Knowledge and experience of lodge operations, including front desk, kitchen/chef and

housekeeping. Proficiency in Outlook, Excel & Word.

Familiar with Nightsbridge Booking platform and Extranets.

Understanding of financial management principles and experience with budgeting and cost control.

Marketing and Social Media experience.

Attention to detail, problem-solving skills, and the ability to work under pressure.

Availability to work flexible hours as well as extra hours when required.

Lead by example very important.

Desire, drive, and experience to develop the lodge to its full potential.

Ability to operate independently.

FGASA NQ4 or Professional NDT Registered

Valid First Aid Certificate

Rifle Accreditations and ARH

Trails Guide qualification with VPDA

Astronomy knowledge advantageous

Off-road driving in 4x4 vehicles

Excellent operational experience encompassing every aspect of Lodge Management including Maintenance,

Guiding & Guest Experience

Knowledge and experience of gardens and maintenance.

Ability to operate independently.