Spa Manager

We are seeking a professional and passionate administrator to join our team. This role is ideal for someone with a strong beauty or aesthetic background who understands the terminology, pace, and professionalism required in the aesthetic industry. The successful candidate will support daily salon operations while managing the front desk. You will be the first point of contact for clients and play a key role in creating a seamless, professional, and welcoming experience.

KEY RESPONSIBILITIES

Front Desk & Client Care

• Welcome and assist clients in a warm, professional manner
• Manage bookings, rescheduling, and appointment confirmations
• Handle client consultations, intake forms, and treatment records
• Process payments, invoicing, and end-of-day cash-ups
• Manage WhatsApp, email, and telephonic enquiries
• Maintain accurate client profiles and treatment notes

Assistant Management

• Support the Salon Manager in daily operations
• Assist with staff scheduling and performance coordination
• Monitor stock levels and place orders when required
• Ensure treatment rooms and reception areas meet brand standards
• Assist with promotions, campaigns, and client retention strategies
• Help maintain SOPs and ensure compliance with salon policies

APPLICATION REQUIRMENTS

• Higher Certificate in Beauty or Somatology
• Front Desk Administration qualification
• Beauty or aesthetic industry background (essential)
• Previous admin experience in a beauty, laser, or aesthetic salon
• Strong understanding of aesthetic terminology and treatments
• Computer literate (booking systems, Microsoft Office, email)
• Relevant management experience (advantageous)

TO APPLY

Send your updated CV along with copies of your relevant qualifications to ***email_hidden***

Should you not receive a reply within 7 days of submitting your CV. Your application was unsuccessful.