Internal Broker Consultant - Marine

Hollard Insurance

Support to Broker Consultants in processing all sales transactions assigned, within the set standards required by the company thus contributing to the productivity of the area
Assist the Broker Consultant to develop and maintain effective business relationships with brokers in order to attract develop and retain profitable business.
Enhance the image of the company through the continuous delivery of efficient and effective customer service.

Sales and Marketing: Assist the Broker Consultant to sell Hollard products to brokers and/or agents using consultative selling techniques. Contribute to effective marketing of the Company products by answering questions, resolve problems on topics such as policy status, billing, etc, and explaining new or revised products and processes.
Account Management: Support Broker Consultants to meet goals for volume and value of quality new business quoted and written within company guidelines, by managing all accredited brokers, process all quotes assigned, update quote register, complete the new business worklist and responsible for follow up, processing all renewals for preparation to negotiate with brokers, processing and following up all declaration letters, follow up and confirmation of surveys and following up on Risk Recommendations, prepare all new business closings prior to handing over to underwriting for processing.
Risk Management: Credit control procedures, loss ratios, broker/agent agreements, ensure compliance with rating, underwriting principles and reinsurance.
Underwriting/Risk Analysis: Analyse qualitative and quantitative data prepared by brokers to provide approval for risk selection and acceptance, coverage and price. Recommend creative alternatives in regards to rating plans, coverage and payment plans. Ensure reinsurance is in place where applicable.
Relationship Management: Interact frequently with brokers and/or agents and focus on service delivery.