Onboarding Assistant

We’re hiring an Onboarding Assistant to support one of our UK clients from our offices. Our client is a fast-growing umbrella payroll company providing compliant payroll services to temporary workers across multiple sectors, with a strong focus on construction.

This is a fast-paced, process-driven role where you’ll support contractor onboarding, manage worker queries, and ensure compliance. You’ll play a key role in keeping onboarding smooth, accurate, and efficient.

• Guide new contractors through the onboarding and registration process.
• Answer queries from workers via phone and email.
• Ensure all documentation is accurate and compliant.
• Maintain up-to-date records in internal systems.
• Support weekly administration and general office tasks.
• Follow company processes and work towards KPIs.

• Minimum 1 year of customer service or administrative experience.
• Strong written and verbal communication skills.
• Highly organised with attention to detail.
• Confident using systems such as Excel and Outlook.
• Professional, reliable, and able to manage multiple tasks efficiently.

Advantageous: Experience in recruitment, payroll, or umbrella payroll environments, and/or working with UK-based clients.

To apply, send your CV to ***email_hidden***

If you don’t hear from us within 14 days, please consider your application unsuccessful. By submitting your CV, you consent to the processing of your personal information for recruitment purposes in accordance with POPIA.