Department Co - ordinator: Foods

Job Advert Summary

Join Woolworths Richards Bay as a Department Co-ordinator: Foods (Early Morning) and be a key part of our Corporate Stores team. Located at our store, you will ensure exceptional customer service and store readiness through effective stock control, security, and adherence to store disciplines. Your role includes managing early morning stock receipt, quality checks, temperature monitoring, and safety protocols. You will lead and support the early morning team by providing clear direction, training, and overseeing shop-keeping standards to minimize shrinkage and maintain a hygienic environment. Woolworths values leadership, professionalism, and teamwork. We offer a dynamic retail environment where your organizational skills, product knowledge, and customer focus will drive success. If you are adaptable, detail-oriented, and ready to contribute to our renowned brand, apply today and start a rewarding career with Woolworths. Flexibility to work early shifts and experience in retail or FMCG is advantageous.

Minimum Requirements

Minimum Requirements: Candidates should have at least a Grade 12 certificate or its equivalent at the NQF level. Experience in retail or the FMCG industry is advantageous. The role requires flexibility to work early morning shifts and adaptability to different schedules. Strong leadership skills are needed to manage and guide the early morning team effectively. Excellent communication and organizational skills are essential to coordinate daily tasks, ensure store readiness, and maintain stock control. Candidates must demonstrate an ability to adhere to store policies and procedures, including security and hygiene standards. A high level of personal discipline, integrity, and reliability is required to uphold company ethics and safety protocols. Proficiency in customer service, analytical thinking, decision making, and numeracy and literacy skills at an advanced level is expected.

• Grade 12 certificate or equivalent NQF qualification
• Experience in retail or FMCG environment preferred
• Flexibility to work early morning shifts and varied schedules
• Strong leadership and team management capabilities
• Excellent communication and interpersonal skills
• Proven ability to manage stock control and adhere to security policies
• Commitment to maintaining high hygiene, safety, and store readiness standards
• Advanced analytical thinking and decision-making skills
• High level of personal discipline, honesty, and reliability
• Advanced numeracy and literacy skills to handle complex information

Duties and Responsibilities

• Lead and coordinate the early morning foods team to ensure efficient stock receipt, quality inspection, and temperature monitoring.
• Maintain store readiness by enforcing security protocols, stock control, and adherence to hygienic and safety standards.
• Conduct thorough quality checks, verify shelf labeling accuracy, and manage expired items removal prior to store opening.
• Oversee the completion of early morning handover checklists, ensuring all shop-keeping standards are met reliably.
• Investigate and resolve any store alarms or security incidents during early shifts, maintaining a secure environment.
• Plan, delegate, and follow up on tasks among team members, providing guidance and training where needed.
• Foster exceptional customer service by greeting, assisting customers, and authorizing at till points when necessary.
• Minimize shrinkage through diligent stock management, supervision, and adherence to loss prevention policies.
• Demonstrate professional personal leadership, including punctuality, discipline, and adherence to company policies.
• Monitor new product lines and promotions, ensuring team is informed and stock is properly displayed and rotated.