NOC Engineer - Tier 1 (CCNA essential)

NOC Engineer - Tier 1 (CCNA essential)

Recruiter

Global Network Recruitment

Job Ref

JHB000142/LB

Date posted

Tuesday, June 9, 2026

Location

Johannesburg, South Africa

Salary

Monthly

SUMMARY

NOC Engineer - Tier 1 (CCNA Essential)

Mid Career (2 - 4 yrs exp)

POSITION INFO

Join Our Team as a NOC Engineer - Tier 1

Location: JHB - Northern Suburbs

Our client is seeking a Network Operations Engineer - Tier 1 to join their team.

Job Purpose

Responsible for ensuring stability of the network and optimal Customer satisfaction.

KEY PERFORMANCE AREAS

• Customer Communication.
• Incident Logging.
• Incident Handling.
• Trouble shooting.
• Teamwork.

COMPETENCY REQUIREMENTS FOR POSITION

Knowledge

• Knowledge of networks in the telecommunications industry (Cisco WANs/LAN).
• Knowledge of customer service principles.
• Knowledge of effective costumer engagement.

Skills

• Strong written and verbal communication skills in English.
• Understanding of network design.
• Analytical thinker.
• Customer centricity.

Behavioural

• Customer responsiveness.
• Results driven.
• Problem solving.
• Attention to detail.
• Stress tolerance.
• Resilience.
• Proactivity.

MINIMUM QUALIFICATIONS

• Valid CCNA is essential.
• ITIL Foundation is advantageous.

MINIMUM EXPERIENCE

• 2- 3 years’ minimum experience.
• Previous experience in dealing with international customers/suppliers.
• Can cope with high volume of incidents.

OTHER REQUIREMENTS

• Must be willing to work weekend shifts monthly.
• Must be willing to work flexible shifts.
• Must be willing to work night shift if required.

If you are a dynamic individual with a passion for network operations, apply now to join our team!