Sales Administrator
Mustek Limited
Job Purpose
The Sales Administrator is responsible for assisting the Sales Executives with sales calls on Mustek Products and building customer relationships.
Responsibilities
Sales Assistance
- Responsible for processing orders by telephone, email or mail.
- Check that orders include the correct prices, discounts and product numbers and enter them into the company’s computer system.
- Administrators maintain sales records and update customer records.
- Provide information on sales by product line or territory that sales managers use to prepare reports and monitor performance.
- Processing a high volume of product orders.
- Processing invoices for all sales transactions.
- Checking prices and contracts are up to date.
- Reporting monthly sales results to the sales team.
- Supporting the sales force with general operations to help reach the team’s objectives.
- Taking phone calls from customers.
- Communicating internally important feedback from customers.
- Processing staff timesheets.
- Dealing with and responding to high volumes of emails.
Education and Experience
- Matric
- Sales and/or Marketing qualification preferred
- 1 year experience within ICT industry sales and marketing
Skills and Knowledge
- Exposure to chain stores
- Computer knowledge, specifically MS office applications
- Basic knowledge of budgeting, sales and marketing principles
- ICT industry knowledge
- Good administration skills
- Good telephone etiquette
- Good communication skills
- Good people handling skills
- Networking skills
- Organising skills
- Time management skills
- Efficient computer literacy especially in MS applications