Claims Consultant

A leading Financial Services & Short-Term Insurance client based in Cape Town has an opportunity for a Claims Consutlant to join the team to take responsibilty for coordinating and overseeing, managing, negotiating settlement of the claim and is accountable for the finalisation of the claim end-to-end.

• Capturing and processing of claims
• Managing claims in terms of claims SLA
• Keeping brokers informed of the claims process, policy limits, coverage options, and claims outcomes
• Negotiate settlement
• Reviewing claim documentation, including policy details, accident reports, medical records, and damage assessments, to ensure completeness and accuracy.
• Detection of fraud and management of fraudulent indicators
• Thorough and timeous feedback to relevant parties
• Prompt handling and feedback on complaints (internal & external)
• Ensuring that all claims are processed in compliance with industry regulations, legal requirements, and company policies.

Minimum requirements for this vacancy

• Matric
• RE5 Certification will be advantageous
• Full qualification (Commercial Lines): NQF4 150 credits (Short-term Insurance)
• Minimum of three (3) years’ claims handling experience (motor or non-motor)
• Strong technical knowledge of policy wording, liability, and claims negotiation
• Experience liaising with brokers, clients, assessors, and service providers
• Experience handling high-value or complex claims

Salary package to be discussed during interview

Send your application to ***email_hidden***

Note: should you not recieve feedback within 14 days please consider yoru application unsuccessful