DC Manager: Factories

BE AN ESSENTIAL PART OF EVERYDAY LIFE

DHL Supply Chain is the world’s leading contract logistics provider that combines value-added and management services with fulfilment and distribution. At DHL Supply Chain we are committed to looking after tomorrow & today with our Environment, Social, and Governance (ESG) strategy.

So, what's it like to work for DHL Supply Chain? At DHL we’re proud of our international reach as it brings together people with a wide range of skills, experiences, cultures, and viewpoints. We see the diversity of our employees as a genuine strength and we’re proud of our supportive work environment where employees are given the tools and training, they need to learn, grow and succeed.

We are offering an exciting opportunity for the position of DC Manager Factories. In this position you will play a crucial role to support our vision of becoming a Great place to work for all.

Role Outline

The DC Manager is responsible for the full operational, commercial, and financial performance of the Unilever BBG Siqalo inbound and outbound warehouse, ensuring efficient day-to-day, weekly, and monthly operations that consistently meet and exceed service and productivity targets. The role requires strong leadership to guide and develop the site management team, fostering high performance, employee engagement, and a culture of continuous improvement. The DC Manager manages and controls budgets, drives cost efficiency, and ensures profitability while meeting all contractual obligations. Building and maintaining strong relationships with key stakeholders, including customers and internal teams, is essential to delivering excellent service. The role also contributes to business strategy, ensuring alignment with organisational goals and driving innovation within operations. A key focus is on maintaining compliance with company policies, legal requirements, and safety standards, while upholding high ethical standards. In addition, the DC Manager champions employee development through training and succession planning and promotes a positive workplace culture aligned with DHL’s vision of being a great place to work.

Key Tasks/ Accountabilities

Delivery of key financial performance measures

• Managing Operations within the budget as set by the Client

Meet and exceed operational service levels

• Through the achievement of contractual Key Performance indicators.

Drive and develop team culture

• Encourage and reward constructive internal competitiveness to the benefit of client, DHL and individual employees

Manage Human Resources

• Through management team, ensuring appropriate levels of Human resources to meet business needs, performance issues, training and development, employee productivity and recruitment and retention of staff

Manage Relationships

• Through operational managers manage relationship with Trade Union, conduct negotiations within budget levels maintain a healthy, positive relationship.

Compliance with statutory and company policies and procedures

• Health and Safety
• Employment Equity
• Labor relations
• Legislative
• Environmental issues
• Including regular monitoring to ensure these areas are maintained at a high level of compliance.

Professional Relationship

• Through a principled, professional approach ensure and co-ordinate interaction with the client and customers to achieve maximum benefit to all.

Operational Return

• Budget
• Produce an annual budget in line with Company guidelines

Human Resources

• Ensure appropriate staffing levels
• Ensure high level of competence in staff
• Manage Industrial relations by ensuring that appropriate disciplinary actions is taken
• Change Management
• Quality Control
• Budget Management
• Delivery of KPI's (Key Performance Indicators)
• Effective leadership and management of the operational and administrative teams
• Delivery of safe, secure, clean and fair work environment for team members
• Team Building and Moral Management
• Ensure compliance to SOP's (Standard Operating Procedures)
• Responsibility for all issues relating to Health & Safety and the Environment
• Maximize accuracy, productivity, and space utilization
• Translate, analyse and deliver customer needs through effective operations
• Ensure daily or weekly workload planning and volume forecasting routines are accomplished
• Maintained stock control procedures and continuously review to enable the daily reconciliation of theoretical and physical stock
• Maintain appropriate information / reporting systems to monitor Depot performance on an ongoing basis
• Local Accountabilities
• Responsibility for security and risk management
• Project Management
• Continuous improvement
• Vendor Management
• Planning, Organizing, Control
• Customer Service
• Management Information Systems
• Financial Management
• Human Resource Management
• Industrial Relations Management
• Management of Infrastructure
• Housekeeping

Resources

• All employees, Departmental Managers

Functional Experience

• 3 years of similar experience/ environment

Education / Qualification / Certification Requirements

• Grade 12 / Matric – Essential
• Educated to university degree level or equivalent professional qualifications

DPDHL Core Competencies & Skills

Admin Knowledge

• Must have good knowledge of all admin processes

Distribution Knowledge

• Must understand the company's distribution system, transport needs and customer base

Operational Knowledge

• Must have a high level of understanding of all machinery, equipment and vehicles on site

Quality Knowledge

• Must have a clear understanding of the quality deliver requirements of the company and be able to change

and adapt as required

Security Knowledge

• Needs to manage, maintain and be aware of all security processes, procedures and requirements of the

company

Team Development

• Open communication - positive work environment and feedback - manage team dynamics

Managing Relations

• Develop relationships - maintain a positive environment and work ethic

Financial Knowledge

• Must have good knowledge of all financial processes, must be able to interpret the numbers provided by

Admin/Finance dept and impart information to the team

Customer Focus

• Understand and focus on customer requirements Conveys a clear sense of personal goals and values.

Problem Solving

• Solves problems and initiate solutions

Corporate Governance

• Maintain the highest level of integrity - ensure any gratuity offered is well communicated and discussed with management, and if agreed is non-binding

Social Responsibility

• Embrace and foster the DHL culture of working in and with the local communities

Further required information

• Industry/sector knowledge
• Operational Management knowledge
• Must be able to communicate at all levels
• Able to work in a fast moving and changing environment

Languages

English – verbal and written.