Installation Coordinator

We’re Hiring: Installation Coordinator – Lesaka Merchant Division (Hospitality), Nelspruit (Mpumalanga)

Lesaka Merchant Division (Hospitality) is looking for a highly organised and proactive Installation Coordinator to join our team in Nelspruit, Mpumalanga.

Reporting to the Area Manager – Mpumalanga, Eswatini & Mozambique, this role is critical in ensuring the smooth coordination of our installation lifecycle — from planning and readiness to execution and completion.

This is the perfect opportunity for a detail‑driven, solutions‑focused professional who thrives in a fast‑paced operational environment and enjoys bringing structure, coordination, and efficiency to complex processes.

What You’ll Do

As an Installation Coordinator, your responsibilities will include:

Installation Planning & Control

• Owning and managing the installation schedule across regions
• Ensuring all installations are planned, confirmed, and aligned with client readiness
• Proactively identifying risks (stock, travel, readiness) and resolving them ahead of time
• Coordinating cabling and technical requirements prior to installation

Installation Readiness Management

• Verifying that all installations are fully prepared before dispatch, including:

• Stock availability and allocation
• POD alignment with quotes
• Client readiness confirmation
  • Acting as the central coordination point between Sales, Clients, and Technical Teams

System & Data Accuracy

• Maintaining accurate and up‑to‑date records on Salesforce
• Managing POD documentation and submission to the central database
• Ensuring all installation data, schedules, and updates are correctly recorded

Logistics & Resource Coordination

• Coordinating technician allocations based on priority and workload
• Arranging travel, accommodation, and S&T for technicians
• Ensuring optimal utilisation of technical resources across regions

Stock & Asset Control

• Managing stock planning and availability for installations
• Overseeing issuing and receiving of stock
• Monitoring stock levels (new and refurbished) to prevent shortages
• Ensuring accurate monthly stock counts and reporting

Communication & Stakeholder Management

• Clients
• Sales teams
• Installation technicians
• Area Manager
  • Providing regular updates on installation progress, delays, and risks

Operational Support & Continuous Improvement

• Identifying process gaps and improving coordination workflows
• Supporting standardisation of installation processes and controls
• Ensuring compliance with operational SOPs

Minimum Requirements

To be considered, you should have:

Experience in coordination, operations, or project administration (preferably in a technical or IT environment)

Strong organisational and planning skills

Experience working with systems such as Salesforce (advantageous)

Excellent communication and stakeholder management skills

Strong attention to detail and data accuracy

Ability to manage multiple priorities in a fast‑paced environment

Problem‑solving mindset with a proactive approach

Willingness to work extended hours when operationally required

Who We’re Looking For

Someone who is:

• Highly organised and detail‑oriented
• Proactive and solutions‑driven
• Comfortable coordinating across multiple teams
• Calm under pressure and deadline‑focused
• Strong in communication and follow‑through

Preference will be given in support of EE / AA measures.

Working Conditions

• Monday – Friday, 08:00–17:00
• Occasional extended hours during peak installation periods
• Office‑based role with regular coordination across regions

Key Result Areas (KRAs)

Installation Execution

• Installations delivered on time with minimal delays

Installation Readiness

• All installations fully prepared prior to scheduled start

System Accuracy

• Salesforce, PODs, and installation data consistently accurate and up to date

Resource Efficiency

• Effective technician scheduling with minimal downtime and travel inefficiencies

Stock Control

• Accurate stock management with minimal variance and zero shortages

Communication Effectiveness

• Clear, proactive communication across all stakeholders

Process Improvement

• Continuous optimisation of coordination processes to improve efficiency

Ready to Join Lesaka Merchant Division (Hospitality)?

Take the next step in your operations career — apply now!

If you’re a highly organised professional who thrives on coordination, planning, and delivering results, we’d love to hear from you.

Don’t miss this opportunity — submit your application today or share it with someone who would be a perfect fit!

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