Fund Administration

The Fund Admin role is crucial in maintaining the smooth operation of Zensar's financial services. You will be responsible for administering and managing a range of funds, ensuring compliance with regulations and providing excellent customer service. This role offers an opportunity to work with a diverse range of financial products and gain valuable experience in the industry.

Responsibilities

• Administer Retirement, Pension, and Provident Funds, ensuring accurate record-keeping and timely processing of contributions and withdrawals.
• Process and manage claims, renewals, and new business, following established procedures and guidelines.
• Handle bank administration tasks, including fund transfers, reconciliations, and maintaining accurate records.
• Administer investment portfolios, monitoring performance, and ensuring compliance with investment strategies.
• Manage risk products, specifically death and funeral claims, by processing claims, verifying documents, and ensuring prompt payments.
• Assist with customer onboarding, providing support and guidance to new clients, and ensuring a smooth transition.
• Handle policy anniversary administration, sending out renewal notices, and managing policy updates.
• Collaborate with the accounting team to ensure accurate financial reporting and record-keeping.
• Stay updated with industry regulations and best practices, implementing any necessary changes.
• Provide excellent customer service, responding to inquiries, and resolving issues promptly.

Qualifications

• A bachelor's degree in finance, business administration, or a related field is preferred.
• Minimum 2 years of experience in fund administration, preferably in a financial services or insurance company.
• Knowledge of retirement, pension, and provident fund regulations and processes.
• Familiarity with investment administration and portfolio management.
• Strong understanding of risk products, especially death and funeral claims processing.
• Excellent organizational skills with attention to detail.
• Proficiency in using MS Office and fund administration software.
• Ability to work independently and manage multiple tasks simultaneously.
• Effective communication skills, both written and verbal.
• A proactive and customer-centric approach to work.

At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.

Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.

We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.