Chief Information Officer

PURPOSE OF THE ROLE

The role provides strategic leadership across IT development, infrastructure, and support functions while aligning technology capabilities with business objectives and growth initiatives.

MINIMUM EDUCATION

• Degree in Information Technology, Computer Science, Engineering or related field.
• Postgraduate qualification (MBA / MSc / equivalent) advantageous.
• Relevant certifications (e.g., ITIL, TOGAF, COBIT, Cloud certifications)

MINIMUM WORK EXPERIENCE REQUIRED

• Minimum of 10–12 years’ experience in IT leadership roles.
• Proven experience in IT strategy, digital transformation, and systems implementation.
• Experience managing IT operations, infrastructure, development, and support teams.
• Strong exposure to governance, cybersecurity, and regulatory compliance.

Experience in financial services / technology-driven environments advantageous.

REQUIRED EXPERIENCE

• Define and implement the IT strategy aligned to organizational objectives.
• Oversee IT infrastructure, networks, and systems to ensure high availability and performance.
• Oversee application development, maintenance, and enhancements.
• Ensure alignment of development initiatives to business priorities
• Establish and maintain robust information security frameworks.
• Manage cybersecurity risks and ensure data protection compliance
• Planning and Organizing – sets clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organize resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones.
• Delivering Results and Meeting Customer Expectations – focuses on customer needs and satisfaction; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical and orderly way; consistently achieves project goals

People Management

• Provide leadership, direction, and mentorship to IT teams.
• Build capability across infrastructure, development, and support functions.
• Drive performance management, succession planning, and talent development.
• Foster a high-performance, collaborative IT culture.

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