Junior Legal Advisor/Claims Handler

Junior Legal Advisor/Claims Handler - MSC House Durban

MSC is the trusted transportation partner and shipping company for numerous companies the world over. We pride ourselves on being a global container shipping company that delivers tailored solutions designed to meet the specific needs of each of our customers, regardless of cargo type, or destination, we offer versatile solutions that cover air, land, and sea. When we combine this with our global port coverage and extensive equipment availability means, we can deliver a professional, efficient shipping service, tailored to the specific needs of your business.

WHO WE ARE

Our values are the beating heart of our business, they are the cornerstone of our Company, supporting our vision, shaping our culture, and establishing our future direction.

• We are a Family Company
• We have Passion
• We are in Continuous Evolution
• We Care for People
• We believe in Equal Opportunities

These values are our guiding light. They set a clear path for us to follow; they help us grow together and they provide us all with the spirit of success.

Duties & Responsibilities

Tracking, Investigating, and Recoveries

• Responsible for the efficient administration of reefer cargo claims.
• Analyse claim submissions, temperature records, survey reports, and supporting documents to assess liability in accordance with MSC Bill of Lading terms, internal policies, and applicable international conventions (e.g., COGSA, Hague-Visby Rules, Hamburg Rules).
• Coordinate with customs authorities to ensure all formalities and requirements are satisfied.
• Ensure cost recovery associated where possible.

Reporting and Data Analysis

• Prepare statistical data and key performance indicators (KPIs) for reporting purposes.
• Handle general legal enquiries and assist with non-cargo–related claims, administrative legal processes, and recovery actions against liable third parties.

Dispute Resolution

• Engage with external legal counsel as instructed and provide support in the preparation of litigation, arbitration, or recovery documentation.
• Collaborate with senior legal advisors and contribute to fact gathering, document collation, and file preparation.

Desired Experience & Qualification

Min Requirements

• Shipping, supply chain as well as experience with abandoned cargo and Customs and Excise
• Bachelor of Law (LLB).
• Strong understanding of import and export regulations.
• Effective communication and interpersonal skills.
• Proficiency in Microsoft Office Suite
• Detail-oriented
• Ability to manage multiple tasks and meet deadlines.
• Strong negotiation skills and ability to resolve conflicts.
• Excellent analytical and problem-solving skills.

Our company provides equal employment opportunities (EEO), taking into account local equity laws, to all employees and applicants for employment and prohibits unfair discrimination with regards to race, color, religion, sex, national origin, age, disability, or genetics.