Technical Business Consultant

Prominent Paints

Technical specifications, project support, and problem-solving.
Ensuring correct application and performance of coatings systems.
Supporting commercial teams through technical credibility and customer value creation.

Matric

A formal qualification in Sales/Marketing would be advantageous.

3 to 5 years’ technical experience in the coatings industry.

5 years + relevant practical sales experience in the coatings industry.

Prepare, review, and approve paint specifications for construction and coating projects and ensure correct product selections.
Conduct site inspections, testing, and performance evaluations.
Manage and coordinate guarantee projects and technical risk mitigation processes.
Diagnose coating failures and provide root cause analysis and corrective solutions.
Investigate customer complaints and manage claims, ensuring effective resolution.
Compile detailed technical reports and site visit documentation.
Provide technical support and training to customers (contractors, applicators, developers) and Internal teams.
Coordinate between technical and commercial teams on project specifications and site inspections and approvals.
Maintain accurate records of: Technical documentation, Specifications and inspection reports.
Build strong professional relationships with all channel customers.
Provide technical consultation to customers to ensure correct product usage.
Translate technical knowledge into practical solutions and value for clients.
Collaborate with Sales and Marketing teams to identify new business opportunities

Support customer retention and growth.

Pricing strategies and quotations (aligned with company policies).
Support execution of go-to-market strategies and Customer value propositions.
Accountability for achieving financial results as identified in the strategy document(s).
Effective customer segmentation, distributor selection/de-selection, planning, marketing and competency development to deliver financial goals.
Develop business plans and strategies with customers, in alignment with market dynamics and business goals.
Develop sound pricing strategies in alignment within South Africa pricing policies.
Responsible for accurate quoting and margin level of authority.
Work in collaboration with Sales and Marketing Team to assess market based on competitive intelligence information as well as market research initiatives.
Accountable for operational excellence for designated sales area. Effectively deploys standard processes that enable world-class performance.
Accountable for contracts and documents with clients relating to tinting equipment, yearly rebates, pricing structure.
Monitors customer profitability performance and directs improvements.
Accountable for execution of the sales process, demand planning, building distributor competency.