Portfolio Accounts Lead

Recruiter

MH Solutions

Job Ref

CT002012/KD

Date posted

Thursday, June 11, 2026

Location

Cape Town, South Africa

SUMMARY

Portfolio Accounts Lead - Retail Media - Cape Town

POSITION INFO

Responsibilities

Accountable for achieving the Group’s Client Portfolio Target, by:

• Drive performance within a sales team (5-10 people) to deliver against RM sales targets
• Ensure that Sales processes are complete and adhered to, & service processes and that target tracking is kept up to date
• Identify shortfalls in the sales process and help improve efficiency and productivity
• Track key productivity metrics and manage the team against key outcomes.
• Drive improvements in the quality of data and reporting offered to clients
• Develop strategies for acquiring new advertising customers, and retaining and upselling existing customers
• Assist in the hands-on management of strategic brands and support client engagement for high-value advertising customers
• Manage and support a team of Sales Specialists with day-to-day operations
• Coach the advertising sales team to improve their sales skills and pipeline-building performance, closing deals, and retaining business.
• Work with the broader management team to set monthly targets for the sales team which is aligned with the business targets
• Ensure a solid sales pipeline is in place for a period and that there is a plan for big clients in line with their 12-month budgets
• Ensure a solid future-planning method is in place for top 30 clients on at least a quarterly basis 
• Creating Annual plans and driving them to encourage account growth (GMV) and collaboration (misses on RMA)
• Collaborate and facilitate x-functional team environments between the Sales Specialists, Marketing, Merchant, and Finance teams.
• Build presentations and deliver sales pitches to close new business.
• Recruiting and onboarding of new Sales Specialists (AMs & KAMs)
• Performance Management of Sales Specialists (AMs & KAMs)
• Driving the adoption and usage of Takealot's self-service advertising platform by Retail, Marketplace and Advertising agencies.
• Proactively participate in content planning 
• Collect feedback from suppliers about the advertising platform and provide useful insights to enhance the platform and service offering further.
• Improve NPS scoring, retention, and account growth metrics.
• Serve as a thought leader, running educational webinars and/or sharing as a speaker at events.

Requirements

• Degree or Advanced Diploma in Business, Finance, Marketing, or Digital Communications.
• Minimum 5 years’ experience in Retail/Media Advertising
• Fluent in English language (both verbal and written)
• Publisher, or relevant Industry partner responsible for driving client portfolio growth, with evidence of meeting/ exceeding sales targets.
• Minimum of 2 years managing a Sales Team
• Experience in establishing sales management processes
• Experience with CRM tool(s)
• eCommerce experience is preferred but not required