Software Engineering Manager

Purpose

Leads a software engineering team with responsibility for people leadership, technical direction, and delivery execution. Ensures the team delivers high‑quality, maintainable software aligned with business objectives, upholds technical standards, and develops engineering capability to support current and future organisational needs.

Role Impact

Budgetary Responsibility

Moderate – Understands and communicates team‑level costs related to infrastructure, licensing, and staffing. Provides input into budget planning and cost‑optimisation opportunities. Supports expense tracking and communicates cost considerations to stakeholders.

Financial Impact

Moderate – Decisions influence departmental budgets, resource allocation, vendor spend, and operational efficiencies. Manages and mitigates financial risks within the team’s scope.

Scope

Local – Focused on a defined engineering team and its delivery responsibilities.

Team Size

Direct Reports: 5–10

Indirect Reports: None

Strategic Alignment

Commercial

Ensures delivery of features and products that support business goals and customer needs, while managing team efficiency and cost awareness to maximise value.

Operations

Drives operational excellence by establishing technical standards, code quality frameworks, and deployment processes. Ensures clear communication of commitments and progress to stakeholders.

Delivery

Owns predictable, high‑quality delivery by setting realistic commitments, coordinating with product and quality teams, and maintaining transparent progress visibility.

People

Builds engineering capability through structured coaching, mentorship, performance management, and fostering an inclusive, growth‑oriented team culture.

Innovation

Identifies and implements improvements in tooling, automation, and engineering practices to enhance productivity and support adoption of emerging technologies.

Capabilities Required

Education

Bachelor’s Degree in Computer Science, Software Engineering, or related field.

Advanced Diploma or equivalent technical qualification acceptable with demonstrated management experience.

Experience

6–8 years of progressive software engineering experience, including 2–3 years in a formal leadership or management role.

Informal leadership experience (technical lead, project lead, senior engineer mentoring) considered with strong evidence of team impact.

Key Responsibilities

• Leads and manages team performance, providing coaching, mentorship, and career development while ensuring accountability for delivery commitments.
• Owns delivery outcomes for assigned products/services, managing prioritisation, coordination, and communication with product and technical stakeholders.
• Establishes technical direction and standards, ensuring architectural decisions align with long‑term strategy and balance quality with delivery timelines.
• Translates business priorities into clear technical execution plans in partnership with product management and stakeholders.
• Identifies and manages technical risks, including technical debt, testing gaps, security concerns, and performance issues.
• Coordinates with cross‑functional teams to manage dependencies, resolve blockers, and maintain predictable delivery.
• Monitors delivery performance and quality metrics, providing visibility to leadership and enabling data‑driven decision‑making.
• Drives process, tooling, and quality improvements to enhance productivity and reduce manual effort.
• Participates in recruitment, capability planning, and talent management to ensure appropriate team skills and capacity.
• Collaborates with peer managers and engineering leadership on cross‑functional initiatives and technical standards.
• Owns production responsibility for team services, ensuring operational health, participating in incident response, and prioritising stability.

Operating Network

Internal Stakeholders

• Head of Software Engineering
• Product Management
• Peer Engineering Managers
• Quality Assurance / Testing
• Architects / Technical Leads
• Finance
• Senior Engineers / Technical Leads
• HR
• Infrastructure / Operations

External Stakeholders

• Customers / Account Management (where applicable)
• Third‑party integration partners
• Platform and tooling vendors

Skills Required

Leadership; Team Building; Coaching & Mentoring; Performance Management; Conflict Resolution; People Development;

Stakeholder Management; Communication; Influencing; Decision‑Making; Strategic Thinking; Prioritisation; Problem Solving;

Technical Leadership; Software Architecture; Code Quality; Technical Debt Management; Risk Management; Delivery Planning;

Project Coordination; Process Improvement; Agile Methodology; CI/CD; Testing Frameworks; Accountability; Resilience;

Adaptability; Critical Analysis; Vendor/Tool Evaluation.

Knowledge Requirements

• Broad knowledge of software engineering practices, team leadership, and delivery management.
• Advanced proficiency in agile methodologies, code quality frameworks, and technical debt management.
• Strong capability in coaching, performance management, and building high‑performing engineering teams.
• Extensive experience in delivery management, prioritisation frameworks, dependency management, and stakeholder communication.
• Demonstrated ability to guide architectural decisions balancing short‑term delivery with long‑term sustainability.
• Advanced understanding of automation, AI‑enabled tooling, CI/CD, testing frameworks, and modern development practices.