Coordinating Doctor

Company Information And Role Overview

International SOS is the world’s leading medical and travel security services company. Our mission is simple yet powerful: to save lives and protect people wherever they are in the world.

With over 11,000 medical, security, and logistics experts across 1,000 locations in 90 countries, we deliver critical support to clients operating in some of the most complex and remote environments globally.

We are seeking a dynamic and experienced Medical Doctor to provide clinical leadership and expert medical guidance.

In this role, you will play a pivotal part in delivering world-class medical assistance, occupational health, and emergency response services, ensuring our clients and their people receive the highest standard of care—anywhere in the world.

Key Responsibilities

Medical Assistance & Case Management

• Lead and oversee medical case direction and clinical decision-making
• Conduct telephonic medical assessments and offer real-time advice globally
• Coordinate patient care, hospitalisation, evacuations, and repatriations
• Ensure smooth case handovers and continuity of care
• Supervise medical monitoring and liaise with treating practitioners

Client Support & Medical Services

• Respond to medically related calls and emergencies worldwide
• Provide expert advice to patients, families, employers, and insurers
• Arrange referrals, medical reports, and treatment plans
• Maintain accurate, high-quality documentation and case updates

Occupational Health & Work Health Services

• Deliver occupational and workplace health services in line with industry standards (OSHA/IADC)
• Assess fitness for work and return-to-work readiness
• Guide onsite personnel in remote or offshore environments
• Manage workplace injury and illness cases

Medical Transportation & Evacuations

• Assess and coordinate medical evacuations and repatriations
• Determine the most appropriate mode of transport (air ambulance, commercial etc.)
• Liaise with airlines and medical providers for clearances

Stakeholder Engagement

• Communicate effectively with clients, medical professionals, and internal teams
• Build trusted relationships with global healthcare providers
• Support business development and promote International SOS services

Qualifications

Required Experience and Qualifications

• MBChB (essential)
• Full HPCSA Registration
• Postgraduate training/experience in Emergency Medicine / Occupational Health / Travel Medicine / Family Medicine is highly advantageous
• Certifications: ATLS, ACLS, BLS (required)

Experience

• Minimum 5 years post-graduate community service
• Emergency Department and/or General Practice
• Exposure to maritime or occupational health environments (advantageous)
• Previous experience in international medical assistance or remote medical services and/or any training/diploma or qualification in Travel/Tropical Medicine, Emergency Medicine and or Family Medicine is advantageous

Why Join International SOS

• Global Impact & Purpose-Driven Work Be part of an organisation dedicated to protecting people’s health, safety, and wellbeing worldwide, making a meaningful difference in critical situations.
• International Exposure Work with a diverse global client base across industries gaining valuable international experience.
• Dynamic & Fast-Paced Environment Engage in challenging and varied work where no two days are the same, enhancing problem-solving skills and professional growth.
• Career Development Opportunities Access continuous learning, training, and career progression within a globally recognised organisation.
• Collaborative & Multidisciplinary Teams Work alongside expert medical professionals, operational experts, and global assistance teams, fostering a supportive and knowledge-sharing environment.
• Innovation in Healthcare & Risk Management Be at the forefront of telemedicine, global medical assistance, and integrated risk management solutions.
• Reputation Join a well-established and trusted global leader with decades of experience in delivering medical and security services.
• Employee Support & Wellbeing Benefit from a company that prioritises employee wellbeing, safety, and professional support.