Senior Manager - Merchant Services and Acquiring

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Visa's Merchant Sales and Solution Team is seeking a Merchant Sales and Solutions Senior Manager who will have responsibility for driving in-market acceptance efforts of a new mobile payment solution.

Senior Manager – Merchant Services and Acquiring has the responsibility of driving growth and development of meaningful and profitable merchant relations in Angola and Mozambique markets, specifically being accountable and owning on key markets from a Merchant Servicing and Acquiring perspective. In addition, this role is responsible for working with the Head of Merchant Sales and Acquiring and the Group Country Manager/Country Managers on industry & regulatory initiatives and interchange management for the region.

Senior Manager – Merchant Services and Acquiring Solutions executes on the implementation of agreed merchant acceptance strategies that grow the penetration of electronic payments in this geography to drive the increase of Merchant Sales Volume (MSV) via implementing the new payment solution and building strong working relationships with client banks, key merchants and third party partners. The role is also responsible for understanding and communicating local market needs in order that the CEMEA Hub, Digital Team and Global Merchant Sales and Solutions organizations are able to effectively and efficiently define market specific strategies required to manage strategic and complex Acceptance issues.

Key Results Areas

• Develop and execute the merchant acceptance, merchant relations and partner strategy for the region to increase Visa MSV, market share, data processing revenues and create acquirer, merchant and consumer preference for Visa.
• Partner with the Head of Merchant Sales and Acquiring and the Group Country Manager/Country Managers to execute on Nano Merchant Acceptance Strategy which will transform the landscape over a 3-year horizon.
• Drive acceptance of Visa payment solutions in the Angola and Mozambique market, with a focus across various business segments, key among them top tier and marquee merchants
• Secure and close leading deals with Fintech's across the region to drive non traditional transformation of the payments landscape in Angola and Mozambique.
• Take the lead in negotiating large Strategic Partnerships with key clients and or partners to ensure that Strategic Imperatives are met.
• Develop strong market relationships with key Fintech's and Merchants meant to protect and grow Visa business and brand standing with these merchants
• Conduct quarterly business reviews with key Fintech's and Merchants with the aim of ensuring Visa relationship adds value to clients
• Support the Director to execute on the fintech issuance, merchant acceptance, merchant relations and partner strategy for Angola and Mozambique, increase Visa MSV, market share, data processing revenues and create acquirer, merchant and consumer preference for Visa.
• Play a hands-on role in the deployment and go to market of a new mobile based technology solution.
• Development of new initiatives/solutions, implement marketing/usage initiatives targeting traditional and new merchant segments, both in physical world and virtual world, with a focus on mobile based acceptance solutions.
• Establish and foster relationships with Clients and internal stakeholders at all levels of staff and senior management.
• Understand client needs, solution deployment requirements in different environments and develop models of engagement that are easily replicable across organizations with similar characteristics for faster onboarding.
• Support local Client Sales and Digital Teams with their sales and enablement efforts. Maintain current knowledge of technologies, products, services, methods and applications and implement new approaches and practices as required.
• Maintain and build rapport with Digital and functional teams across Visa Inc. to exchange, learn and leverage best practices.
• Local market and regulatory knowledge and functional experience in acceptance, merchant acquiring, interchange management, consulting, financial transaction processing knowledge and client sales, preferably Visa, supporting highly complex clients and/or services within a highly matrixed environment
• Established networks at decision making levels with a strong business-to- business sales track record.

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications

9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD

Years of Experience: A minimum of 8 years of success in progressive

leadership positions in the Payments industry

Education (required): Bachelor's degree or equivalent.

Working knowledge of payments network and processing services

Working knowledge of mobile technology

Demonstrated, detailed knowledge of the full breadth of acceptance and other

products and services offered by Visa

Working knowledge of project management tools and application

Microsoft office tools e.g. PowerPoint, Excel, Word etc

Working knowledge of Visa systems (preferred)

Business

Strong Sales and relationship management skills.

Broad and multiple industry exposure.

General finance and accounting knowledge and understanding.

Strong influencing and negotiation skills

Project management experience.

Strong oral and written communication skills.

Experience shaping and delivering defined strategies.

Proven track record of driving growth and taking new products from

conception to commercial launch.

Executive presence.

Global mind-set, desire and demonstrated ability to work cross-culturally.

Exposure to emerging payment solutions (mobile wallets, mobile money

ecosystems, agent banking, mobile money transfers)

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.