Therapist Volunteer

We are seeking passionate and qualified Therapist Volunteers to support individuals experiencing emotional distress through our digital platform. Volunteers will provide safe, empathetic, and ethical mental health support, working alongside our AI tools and community programs to ensure timely and accessible care.

Key Responsibilities

Provide one-on-one virtual therapy sessions (chat, voice, or video)

Conduct basic mental health assessments and screenings

Support early identification of conditions such as anxiety, depression, and stress

Offer psychoeducation and coping strategies to users

Escalate high-risk cases (e.g., suicidal ideation) according to protocol

Collaborate with the FriendnPal clinical and operations team

Maintain accurate session notes and documentation

Adhere to all ethical, confidentiality, and safeguarding standards

Qualifications & Requirements

Degree in Psychology, Counseling, Psychiatry, or related field

Licensed or in advanced stages of professional certification (preferred)

Experience in mental health support, counseling, or therapy

Strong understanding of trauma-informed care and crisis response

Excellent communication and empathy skills

Ability to work with diverse and underserved populations

Access to a stable internet connection and digital tools

Preferred Skills

Experience working in low-resource or community health settings

Familiarity with digital health or teletherapy platforms

Multilingual abilities (especially African or MENA languages)

Experience supporting youth, women, or vulnerable populations

What You Gain

Opportunity to make real social impact at scale

Experience working at the intersection of AI, mental health, and global health

Access to training, supervision, and professional development

Certificate of contribution and recommendation (based on performance)

Opportunity to transition into paid roles as the organization grows

Safeguarding & Ethics

All Volunteers Are Required To

Sign confidentiality and data protection agreements

Adhere to ethical clinical standards

Follow escalation protocols for high-risk users