Dental Nurse

Qualified Dental Nurse Position

Full Time: 39 hours per week

Location: Belfast Clinic, Lisburn Road

Martina Collins Dental and Skin Clinic is an award-winning, family-run dental and skin clinic with an outstanding reputation for cosmetic dentistry. We are a fully digital clinic with modern, state-of-the-art equipment.

At Martina Collins, we pride ourselves on having a great team culture. We provide a warm, friendly work environment that allows our team to thrive. We also hold regular staff events throughout the year, encouraging team bonding and helping to keep morale high.

We are looking for an enthusiastic, friendly and motivated dental nurse who can provide a high standard of chairside assistance.

If you are interested in joining our team, please email your CV to ***email_hidden***.

Key Responsibilities

• Assist the dentist, hygienist or therapist in all clinical procedures by providing chairside assistance.

This Includes

• Maintaining impeccable standards of hygiene and cross-infection control, according to the latest guidelines and in line with practice procedures and policy.
• Preparing instrument trays for procedures.
• Taking radiographs and clinical photographs when requested, and storing them according to practice policy.
• At the end of the surgical day, ensuring surgery management is completed in line with practice procedures and policy.
• Advising the Practice Manager or Lead Nurse of any faulty or poorly functioning equipment, so that prompt action can be taken to remedy any defects or problems and ensure service and maintenance are carried out at the required frequency.
• Ensuring that all relevant paperwork is completed promptly and accurately, and that all patient records are updated and maintained according to practice procedures.
• Maintaining registration and complying with all GDC requirements.
• Assisting in managing the appointment book for all dentists, hygienists, therapists and specialists, ensuring that daily production targets can be met, the booking system is followed, and there are no delays for patients or clinicians.
• Building trusting and caring relationships with all patients, taking all reasonable steps to ensure their comfort and retaining them as clients. Patient confidentiality must be maintained at all times.
• Monitoring stock levels for materials and sundries, and ordering or liaising with the Practice Manager or Lead Nurse regarding ordering.
• Coordinating with the laboratory, as required, on the timely dispatch and receipt of work.
• Assisting the clinical team and reception team in gaining acceptance for treatment plans from clients, and supporting the practice in gaining testimonials and referrals from clients.
• Proactively contributing to regular practice meetings.
• Assisting in manning the reception and patient lounge, as the business requires, providing a customer-focused and seamless patient journey according to the practice’s brand standards, helping to recruit and retain patients.

Skills & Attitudes

• Excellent communication skills, both verbal, including a positive and friendly phone manner, and written.
• Excellent listening skills and a calm, empathetic approach to patients.
• Dedicated to providing a first-class customer service experience.
• Able to build trust and rapport with a wide range of people.
• Good organisational skills.
• Good technical skills and knowledge.
• Excellent follow-up ability on all tasks.
• Ability to work as part of a team and independently when required.
• Good IT skills.
• Ability to bring energy and enthusiasm to any situation, always acting with honesty and integrity.
• A “can-do” attitude, with the desire to learn new skills and take on new challenges.
• Able to show initiative.
• Prepared to work according to the practice systems and brand standards.
• Professional appearance.

If you are interested in joining our team, please email your CV to ***email_hidden***.