CRM Executive

Recruiter

HR Genie

Job Ref

H3526A T CRM

Date posted

Friday, June 12, 2026

Location

Bloemfontein, South Africa

Salary

Market related

SUMMARY

You will be responsible for managing customer relationships and improving customer satisfaction.

POSITION INFO

We are looking for an experienced and driven CRM Executive to join a dynamic team. This role is ideal for someone who enjoys working with customers, building strong relationships, and helping grow business accounts. Requirements: Minimum 5-6 years' experience in CRM, customer service, or marketing. Experience in logistics or e-commerce is an advantage. Experience using CRM systems (e.g. Salesforce, HubSpot) is beneficial. Strong understanding of customer relationship management. Speak and Write Afrikaans. Qualifications: Bachelor's degree in Business, Marketing, Logistics, or a related field (preferred). Purpose of the Role: You will be responsible for managing customer relationships, improving customer satisfaction, and identifying growth opportunities within existing accounts. Key Responsibilities: Build and maintain strong relationships with key customers and decision-makers. Identify and drive growth opportunities within customer accounts. Work closely with internal teams to meet customer needs and expectations. Ensure high levels of customer satisfaction and retention. Understand customer needs and provide suitable solutions. Meet sales targets and business objectives. Support and coordinate service delivery to clients. Key Skills: Strong communication and relationship-building skills. Customer-focused with a problem-solving mindset. Ability to manage multiple tasks and work under pressure. Good attention to detail and time management. Team player with the ability to work across departments. Results-driven with strong business understanding.