Senior Marketing Manager (Hybrid)

Recruiter

Communicate Recruitment

Job Ref

CTD000495/PKN

Date posted

Friday, June 12, 2026

Location

Cape Town, South Africa

SUMMARY

Join a globally connected organisation dedicated to transforming how consumers engage with premium services across digital environments. With millions of users worldwide, the business focuses on enhancing customer experiences through innovation, personalisation, and seamless digital journeys.

This is an exciting opportunity to step into a high-impact role where strategy meets execution. You’ll play a key role in shaping how customers experience a suite of digital products, ensuring every touchpoint is relevant, engaging, and optimised.

POSITION INFO

Job Description: Lifecycle Marketing: Build and refine end-to-end customer journeys across email, mobile, web, and app channels Platform Onboarding: Drive the successful rollout of customer programs onto new digital platforms, ensuring seamless communication and data integration Campaign Delivery: Execute multi-channel campaigns with a strong focus on personalisation and engagement Cross-Team Collaboration: Work closely with product, tech, and commercial teams to align customer experiences with broader business goals Testing & Optimisation: Lead experimentation initiatives (A/B and multivariate testing) to continuously improve performance Data-Driven Insights: Track, analyse, and report on campaign performance, translating insights into actionable improvements Operational Planning: Turn strategic objectives into structured plans, ensuring high-quality and timely execution Skills & Experience: Proven experience in digital marketing, CRM, or customer lifecycle management Hands-on experience with marketing automation platforms (e.g. Salesforce Marketing Cloud or similar tools) Strong understanding of multi-channel engagement, including mobile and app-based communication A track record of managing complex campaigns or onboarding customer programs Analytical mindset with confidence in using data to guide decisions Excellent project management and stakeholder coordination skills Strong communication skills and a sharp attention to detail Qualification: Marketing degree or related qualification Only South African Residents or individuals with a relevant South African work permit will be considered. If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions. Connect with us on and Register your CV to create a profile and to view all our Digital recruitment vacancies. Let us assist you with your career. For further Digital Marketing, Paid Media, PPC, SEO, Copywriter, Graphic design, CRM, and Social Media jobs.