Production Coordinator

Introduction

A well-established and fast-growing business within the apparel and fashion manufacturing industry is looking to appoint an organised, detail-oriented, and highly driven Production Coordinator to join their Durban Head Office team.

This opportunity is ideally suited to someone who thrives in a fast-paced production and merchandising environment and enjoys coordinating multiple moving parts across suppliers, factories, merchandising teams, warehousing, shipping, and customer delivery processes.

The successful candidate will play a critical role in ensuring production timelines, order flow, communication, and delivery schedules are managed effectively from presentation stage through to final delivery.

Duties & Responsibilities

Production Coordination & Order Management

• Coordinate and manage orders from presentation through to final delivery
• Receive and check customer orders for discrepancies
• Ensure all new account terms and conditions are properly recorded and understood
• Place orders with suitable suppliers in conjunction with the Product Merchandiser
• Ensure all order administration is accurately maintained
• Track production status through reporting and follow-up processes
• Confirm amended indent details and communicate changes to factories
• Ensure orders leave factories according to agreed delivery schedules
• Follow up on bookings at distribution centres and final deliveries
• Relay final quantities to customers to facilitate distribution processes

Supplier, Factory & Internal Communication

• Liaise between suppliers, factories, merchandising teams, warehousing, customers, and international offices
• Ensure communication flows effectively between all departments
• Attend production meetings with merchandising teams
• Communicate production delays, shipping issues, or delivery concerns proactively
• Build strong working relationships across departments and external stakeholders

Shipping & Delivery Management

• Track shipping timelines and expected arrival dates
• Monitor delivery schedules against customer requirements
• Communicate delays or delivery risks timeously
• Ensure final deliveries are completed according to customer expectations

Reporting & Business Support

• Assist with monitoring production performance and workflow management
• Support business planning and operational efficiency initiatives
• Attend weekly performance review meetings
• Ensure workload is managed effectively to production capacity

Desired Experience & Qualification

• Previous experience within a Production Coordinator, Merchandising Coordinator, Production Administration, or similar role within the apparel/fashion/manufacturing environment
• Strong understanding of production processes and retailer requirements
• Excellent organisational and administrative ability
• Strong verbal and written communication skills
• Ability to manage multiple projects and deadlines simultaneously
• Strong attention to detail and problem-solving ability
• Ability to work independently as well as within a team environment
• Strong business acumen and coordination ability
• Proficient computer and reporting skills

Package & Remuneration

Salary: R18,000 – R22,000 CTC

Location: Durban – Head Office

Full-time permanent opportunity

Application Process

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Please note that only shortlisted candidates will be contacted.