Manager: Used Vehicles

About the Role

We are seeking a Manager for our Used Vehicles division in Alberton, focused on overseeing operations, sales, and customer service in the pre-owned vehicle market. In this role, you will manage a team, drive performance, and ensure a high standard of service delivery to enhance customer satisfaction and achieve business objectives.

Key Responsibilities

• Manage the day-to-day operations of the used vehicle department, ensuring efficient processes and optimal stock levels.
• Lead, motivate, and develop a dedicated team of sales professionals to meet and exceed sales targets.
• Foster strong customer relationships by providing exceptional service and addressing inquiries effectively.
• Implement strategic marketing initiatives to enhance the visibility of the used vehicle inventory.
• Analyze market trends and competitor activities to identify growth opportunities and adapt strategies accordingly.
• Conduct regular training and performance reviews to enhance team capabilities and drive professional growth.
• Collaborate with finance and service departments to facilitate smooth transactions and customer satisfaction.
• Ensure compliance with industry regulations and company policies in all operations.

Requirements

• Proven track record in used vehicle sales or management, demonstrating strong leadership capabilities.
• Strong understanding of the automotive market, including market trends and customer preferences.
• Excellent customer service orientation, with demonstrated ability to build and maintain client relationships.
• Proficient in using vehicle sales software and inventory management systems.
• Effective communication, negotiation, and interpersonal skills.
• Ability to work effectively in a fast-paced environment and manage multiple priorities.

Preferred Qualifications

• Relevant diploma or degree in business management, marketing, or a related field.
• Experience in financial management or budgeting within the automotive sector.
• Knowledge of digital marketing and online sales platforms.
• Previous experience in a leadership role within a retail or sales environment.

We are an equal opportunity employer committed to inclusivity and fairness in alignment with the Employment Equity Act. All applications are welcome, and we encourage diverse candidates to apply.