Oracle Support Specialist

The provision of technical support, administration, and maintenance services to enable the stability, availability, and continuous operation of the Enterprise Systems Division’s Oracle platform landscape.:

Core Systems

Oracle E‑Business Suite (EBS)

• Sysadmin
• Workflow
• Integrations
• Technical administration

Oracle Fusion HCM Cloud

Oracle BI Publisher

Oracle OBIEE

Oracle Cloud Infrastructure (OCI)

Oracle Integration Cloud

Fusion Data Intelligence / Fusion Data Analytics

The resource will be expected to deliver:

• Provision of technical administration and operational support services across Oracle E-Business Suite, Oracle Fusion HCM, and associated platforms
• Management and monitoring of system environments, including performance optimisation and stability
• Execution of system upgrades, patching, and quarterly release activities
• Resolution of technical incidents and service requests, including root cause analysis
• Support for integrations, interfaces, and middleware to ensure continuity of business processes
• Provision of technical support during critical business processing periods
• Administration of security, access controls, and authentication mechanisms
• Development and maintenance of technical documentation, including runbooks and standard operating procedures
• Knowledge sharing and skills transfer to internal teams to ensure capability building and continuity of support
• Adherence to governance, security, and change management processes.

To be considered for this position, candidates must have:

At least eight (8) years’ experience as an Oracle E‑Business Suite (EBS) technical resource in a project and/or support environment.

Proven experience with:

• Oracle EBS Open Interfaces
• Application Programming Interfaces (APIs)
• REST APIs
• Data conversions and integrations
• Strong capability to design, architect, and develop technical solutions.
• Working knowledge of quality assurance, testing, and release management practices.
• Good understanding of the Systems Development Life Cycle (SDLC).
• Proficiency in English (written and verbal).
• Demonstrated client orientation, problem‑solving ability, decision‑making, time management, and teamwork.

Oracle Technologies:-

-Oracle E‑Business Suite:

• Installation and upgrades
• Multi‑node configurations
• Oracle Access Manager (OAM) integration

-Oracle OBIEE:

• Installation and upgrades
• Security configuration
• OAM integration
• LDAP configuration

-Oracle APEX

Integration platforms (e.g. Oracle SOA / Oracle Integration Cloud).

Development and Programming

• Java development
• Advanced PL/SQL development

Operating Systems / Middleware

• Unix (AIX/Linux)
• Shell scripting
• Tomcat
• WebLogic

Network and Security Concepts

• SSL offloading
• Reverse proxy
• Load balancing
• Wildcard certificates on Java applications
• F5 load balancing

This is a 1 year contract with a possibility of an Extension.

Office Based in Pretoria/Tshwane.

email CV to ***email_hidden***