Claims Manager

RPO Recruitment

A dynamic short-term insurance company is looking for an experienced Claims Manager with strong leadership capabilities and a solid background in regulatory compliance to oversee their end-to-end claims operations.

Responsibilities

  • Manage the end-to-end claims process.

  • Assess, approve, and oversee complex, high-value, and escalated claims.

  • Provide effective leadership and people management to the team.

  • Ensure operational capacity planning and workload management.

  • Maintain regulatory compliance and governance standards.

  • Ensure accurate claims documentation, record keeping, and audit readiness.

  • Implement and review claims policies, procedures, and controls.

  • Manage complaints, disputes, and escalations, including Ombud referrals (OSTI).

Requirements

  • NQF Level 4 qualification.

  • RE5 certification.

  • Fully FAIS compliant.

  • Proven experience in a short-term insurance claims and management role.

  • Strong computer literacy.

  • Exceptional attention to detail.

  • Strong communication skills (both verbal and written).

  • Valid driver’s license and own reliable transport.

Benefits

  • Salary: negotiable.

Contact RPO Recruitment for your next career opportunity.

  • Our client is offering a highly competitive salary for this role based on experience.
  • Apply for this role today, contact Jarad Pentz at RPO Recruitment or on LinkedIn.
  • You can also visit the RPO Recruitment website: rporecruitment.us or email us your CV: ***email_hidden***.

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.

Market Related

RPO is a Recruitment Specialist focused on providing recruitment solutions specifically tailored to our valued clients.

RPO focuses on select market segments, namely Engineering, Finance, Supply Chain, Manufacturing, Information Technology and Mining.

With over 12 years of experience in the recruitment industry, RPO has access to many high-caliber candidates across various industries, all accessible through our highly trained and specialised recruiters. We focus on helping you reach your personal and professional goals by connecting you to bigger and better career paths.