Surveillance Investigator

Join Race Coast Western Cape as Surveillance Investigator - Be Part of Our Exciting Journey!

We are looking for a Surveillance Investigator to join our dynamic and dedicated team. The ideal incumbent should be professional, proactive, detail driven and safety conscious.

The Surveillance Investigator conducts proactive and reactive investigations across Betting Operations, Food & Beverage (F&B), Supply Chain, Facilities and Event Operations. The role ensures the integrity of wagering processes, cash handling, operational controls and inventory movements through CCTV surveillance, evidence analysis, and collaboration with internal and external stakeholders. Strict adherence to POPIA and chain of evidence requirements is essential.

Location

Hollywoodbets Kenilworth Racecourse (on-site)

Type

Full-Time

Experience

Minimum two (2) years’ experience in a similar role

About Race Coast

From the Western Cape to KwaZulu-Natal, we bring people together for legendary races, vibrant festivals, and unforgettable celebrations. Beyond the thrill of the track, Race Coast is about live music, fashion, food, and experiences that spark connection and keep the energy alive all year round.

At Race Coast, we don’t just host race days. We curate elevated experiences that blend sport, style, and sophistication. With our footprint across some of South Africa’s most iconic venues, including Hollywoodbets Kenilworth and Hollywoodbets Durbanville in the Western Cape, and Hollywoodbets Greyville and Hollywoodbets Scottsville in KwaZulu-Natal, we are redefining the modern race day for a discerning audience. Each event is an exhilarating hub of heart-pounding action, lifestyle, and entertainment.

Proactive Surveillance

• Conduct targeted CCTV surveillance across various departments.
• Identify irregularities within departments' operational controls.
• Specific focus on reducing shrinkage, misappropriation and theft of inventory and company property.
• Report findings, recommend disciplinary actions and operational improvements.
• Collaborate with Internal Audit to compile evidence packs.

Post-Incident Investigation

• Investigate incidents and events to establish the true sequence of events and root cause.
• Investigate shrinkage, stock manipulation, missing inventory or assets.
• Gather and synchronise evidence from a variety of sources, including CCTV footage, POS reports, Goods-receiving registers, access control systems and other business records.
• Interview TM’s, contractors, vendors and relevant witnesses.
• Compile accurate Investigation Reports.
• Prepare evidence packs for HR, Legal/Compliance, Internal Audit and SAPS.

Tools of the Trade

• VMS/CCTV platform - HikCentral or equivalent.
• AI and analytics tools, including LPR, zone alerts, and people counting.
• Betting/wagering systems (terminal logs, payout audits, void reports).
• POS exception reporting and cash variance systems.
• Access control systems (video-linked).
• Evidence Management software.
• Incident management tools and Microsoft Office/365.

What You’ll Need

• Grade 12 / Matric / NQF Level 4 Equivalent Qualification (required)
• Registered Grade B with PSIRA (required).
• Diploma or Degree in Security, Risk Management or related field (advantageous).
• Minimum two (2) years’ experience in a similar role.
• Working knowledge of CCTV systems in a control room environment.
• Experience with control room alarm monitoring software.
• Above average report writing skills.
• Computer literate (MS office suite).
• Be available to work flexible hours including weekends, Sundays, Public Holidays and day and night racing, if required.
• A clear criminal record.

What We’re Looking For

• Attention to Detail: High level of accuracy and attention to detail in the completion of tasks, with excellent organisational and time management skills. Showing concern for all aspects of the job; accurately checking and following processes and tasks; maintaining responsibility over tasks and ability to identify irregularities.
• Collaborative: Works seamlessly with management and other team members with the ability to coordinate projects and work teams. Strong interpersonal and communication skills, where teamwork is essential.

• Adaptable: Handles multiple tasks with fast turnarounds with professionalism. The ability to work under pressure and adapt to changing demands.
• Deadline Driven: A professional who consistently meets deadlines.
• Business Acumen: Understanding main business drivers in order to impact on decision making; demonstrating financial awareness; controlling costs and thinking in terms of profit, loss and added value.
• Communication Skills: Strong interpersonal and communication skills. Ability to communicate effectively in the English language, both verbally and in writing with team members and management. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Ability to read and understand information and ideas presented in writing.
• Proactive: Goal and deadline driven with the ability to see out tasks until completion.
• Problem Solving: Anticipates problems, identifies root causes and takes corrective action. A proactive problem-solver who identifies, analyses, organises and solves problems in a timely and effective manner.
• Accountability: Follows through and delivers results despite obstacles. Admits errors and takes corrective action to avoid repetition. Approaches own work with dedication and a high sense of responsibility.
• Service Excellence: Follows up on requests timeously to ensure that the final product or service meets expectations.
• Confidentiality and Reliability: A professional who values discretion understands the importance of confidentiality, honesty and reliability.

• Dynamic Environment: Be part of a vibrant team at one of Cape Town’s most iconic venues.
• Innovation at the Forefront: Work with the latest technology in a fast-paced, exciting environment.
• Career Growth: We believe in nurturing talent and offering opportunities for growth and development.

Ready to Join the Adventure

If you’re passionate about safety and want to be part of a vibrant team, we’d love to hear from you.

Application Process

Interested candidates are invited to submit the following:

• Resume/ CV: Detailing professional experience and qualifications.
• A Cover Letter: Explaining your interest in the role and how your experience aligns with our requirements.

E-mail your application to ***email_hidden*** or apply via the relevant recruitment platform.

Internal applicants may complete the application form, together with an updated CV

Closing Date: Sunday, 31st May 2026

If you do not receive feedback within four (4) weeks of the closing date, please consider your

application unsuccessful. Due to the large number of CVs received, we regret that we are unable to contact every applicant individually, therefore only shortlisted candidates whose qualifications and experience closely match the job requirements will be contacted. The company reserves the right to not fill the position should a suitable candidate not be found.