Returns Clerk

Returns Clerk

\uD83C\uDF1F Join the Team as a Returns Clerk - Exciting Opportunity in a Thriving Manufacturing and Import/Export Company! \uD83C\uDF1F

This is not a remote working position and standard working hours from the office in Woodmead, Sandton will apply.

The Position: We are recruiting on behalf of our client for a semi-skilled and service driven Returns Clerk to join the team. The role will play a crucial part in inspecting and reconciling quantities returned with that of the returns forms and documents. Ensuring customer satisfaction through handling product returns and exchanges. Maintaining and managing a database of all product returns and exchanges. Adhering to and complying with corporate standards and procedures in handling returns.

If you are a strategic thinker with a strong sense of customer service and a desire to enhance the online shopping experience for customers, we encourage you to apply for this position.

Responsibilities

• Receiving and inspecting returns: Meeting drivers and inspecting returned items and paperwork
• Processing returns: Processing and coding returns, and ensuring customer satisfaction
• Verifying quantities: Reconciling the quantities returned with the returns forms and documents
• Updating records: Updating inventory records and customer accounts
• Processing refunds: Processing refunds, exchanges, credits, or repairs
• Training new employees: Training new employees on company policies, procedures, and standards
• Inventory control: Performing inventory control using computerized tools, physical counts, and cycle counts
• Recordkeeping: Completing daily logs for recordkeeping

Requirements

• Completed Matric
• 2+ years experience within a Manufacturing environment
• Strong customer interaction skills
• Must have a good understanding of written and verbal communication
• Must be able to work independently and be responsible enough to work without supervision
• Must be a Self-Starter with a highly organized mind
• Ability to work in a self-driven, complex environment with multiple and changing priorities
• Ability to focus on deadlines and deliverables

The Package: We’re looking for a talented Returns Clerk to be office based in Woodmead, Sandton. The pay range on offer is R5 000.00 to R7 000.00 (Negotiable) Package Per Month.

How to Apply

For your application to be considered, please email your CV to Tatum Martin on ***email_hidden*** – only candidates with suitable returns experience will be contacted.

Work references, criminal checks and qualification checks will be done on the successful candidate.

We will reply on applications that get shortlisted only. Therefore, please deem your application as unsuccessful if you have not received feedback after 7 days.