Technical Application Support Analyst

Attain People

We’re looking for a technically strong Application Support Analyst for a permanent vacancy in the Pretoria/Centurion area. The successful candidate will be supporting critical software applications in a fast-paced production environment.

This is not a general IT support role, you’ll be working hands-on with live systems, investigating issues at code and database level, and helping ensure stability, performance, and continuous improvement of applications.

Send your CV to ***email_hidden***

Location: Pretoria/Centurion

Salary: R40k – R50k pm

What you’ll need

Bachelor’s degree in Computer Science or IT
Willing to work in the Pretoria/Centurion area (the role will be in-office during probation and then move to hybrid remote thereafter)
3+ years in application support, software support, or technical support
Strong SQL skills for data investigation and fixes ( essential)
Experience with at least one language (Python, Bash, PowerShell, Java, or C#) ( essential)
Solid understanding of incident, problem, and change management (ITSM)
Experience supporting multi-tier / production systems

Duties

Monitor production systems and perform daily health checks
Investigate and resolve application incidents (1st & 2nd line support)
Analyse root causes and prevent recurring issues
Apply minor code fixes, scripts, and configuration changes in production
Work closely with developers, infrastructure teams, and third-party vendors
Manage and track tickets via Jira Service Management
Maintain clear documentation, runbooks, and knowledge articles

If you are interested in this opportunity and meet the requirements, please email your updated CV to ***email_hidden***, or give us a call on 021 180 4090 and one of our consultants will be in touch if you meet the requirements. Visit our website www.attainpeople.co.za

Correspondence will only be conducted with short listed candidates. Should you not hear from us within 4 days, please consider your application unsuccessful.