Debtors Clerk

A busy / leading tile and sanware company is seeking well experienced debtors clerk who thrives under pressure and will responsible for managing customer accounts, ensuring timely collection of outstanding debts, maintaining accurate debtor records, and supporting the company's cash flow through effective accounts receivable administration.

Key Responsibilities

Debtors Administration

• Maintain accurate debtor account records and customer information.
• Generate and distribute customer invoices, statements, and account reconciliations.
• Allocate customer payments accurately and timeously.
• Process credit notes, adjustments, and account corrections as required.
• Monitor customer account balances and aging reports.

Collections and Credit Control

• Follow up on overdue accounts via phone, email, and written correspondence.
• Ensure timely collection of outstanding debts in accordance with company policies.
• Resolve customer queries relating to invoices, payments, and account balances.
• Escalate problematic accounts to management when necessary.
• Assist with implementing and maintaining credit control procedures.

Reconciliations and Reporting

• Perform debtor account reconciliations regularly.
• Investigate and resolve account discrepancies.
• Prepare weekly and monthly debtor reports.
• Monitor debtor aging and provide feedback on collection performance.
• Assist with month-end and year-end financial processes.

Customer Service

• Build and maintain positive relationships with customers.
• Respond professionally to customer queries and requests.
• Liaise with internal departments regarding customer accounts and payment issues.

Compliance and Record Keeping

• Ensure compliance with company financial policies and procedures.
• Maintain accurate filing and documentation of debtor transactions.
• Support audit requirements by providing relevant documentation and records.

Minimum Requirements

Education

• Grade 12 (Matric).
• Certificate or Diploma in Accounting, Finance, Bookkeeping, or a related field (advantageous).

Experience

• 2–3 years' experience in a debtors, accounts receivable, or credit control role.
• Experience using accounting software
• Experience with high-volume debtor accounts preferred.

Skills and Competencies

• Strong numerical and analytical skills.
• Excellent attention to detail and accuracy.
• Good communication and negotiation skills.
• Ability to work under pressure and meet deadlines.
• Strong organizational and time-management abilities.
• Proficiency in Microsoft Excel and accounting software.
• Problem-solving and conflict-resolution skills.
• Professional and customer-focused approach.

R8000-R10 000

Salary is based on experience, skills and qualifications

Please note that this is a 6 day work week industry (Mondays to Saturdays)

interested candidates are encouraged to apply via Pnet or send through a detailed CV to ***email_hidden***