Team Leader

BASIC INFORMATION

Department: Warehouse - QC Consolidation

Vacancies: 1

Location: Johannesburg

CONTACT INFORMATION

Contact Person: Zinzi Sakwe

Contact Email: ***email_hidden***

Contact Phone: 0114579900

DATES

Date Circulated: 16 Jun 2026

Closing Date: 25 Jun 2026

MINIMUM SKILLS AND KNOWLEDGE REQUIRED

• Grade 12 or equivalent
• National Diploma or Degree in Warehouse Management, Logistics, Supply Chain Management, Operations Management, or a related field
• Certificate in Leadership & Management (advantageous)
• Minimum 3 years’ experience in a warehouse environment, including at least 2 years in a team leader role
• Strong knowledge of warehouse operations (Checking)
• Working knowledge of Warehouse Management Systems (WMS), with exposure to Scale WMS and Amtrack advantageous
• Proficiency in Microsoft Office (data capturing, analysis, and reporting)
• Solid understanding of team leadership, coordination, and workflow management
• Knowledge of SOPs and quality control processes in checking environments
• Basic understanding of health and safety regulations in warehousing

BEHAVIOURAL DIMENSIONS REQUIRED

• Demonstrates honesty, reliability, and a strong work ethic.
• Strong leadership and people management capability.
• Meticulous attention to detail with a focus on accuracy and quality.
• Effective conflict resolution skills and high interpersonal sensitivity.
• Excellent time management and organisational ability.
• Results-oriented with a strong drive to achieve operational targets.
• Coaching and mentoring ability to develop team performance.
• Sound decision-making skills, particularly under pressure.
• Demonstrates accountability, ownership, and responsibility in all tasks.

BRIEF DESCRIPTION OF KEY PERFORMANCE AREA

• Oversee the loading and offloading of stock from the conveyor system.
• Ensure stock is correctly scanned into QC stations upon offloading.
• Manage the consolidation and verification of all orders in line with system lead times.
• Investigate QC fails as reflected on the Manhattan Scale system and resolve them
• Liaise with Inventory to resolve stock discrepancies, such as short picks and damages.
• Ensure accuracy and efficiency of outbound order processing and packaging.
• Track and monitor exceptions reports, investigating outstanding orders.
• Report any significant issues or delays to the QC Supervisor or Warehouse Manager.
• Maintain open, proactive communication with other departments
• Set daily productivity targets for staff and monitor output against expectations.
• Analyse and action performance reports, taking corrective or supportive steps as required.
• Ensure the team operates efficiently, with minimal errors or downtime.
• Lead daily team briefs to reinforce expectations, targets, and SOPs.
• Ensure exception reports are reviewed and actioned daily.
• Ensures stock integrity through effective problem resolution and communication.
• Promote a culture of excellence, accountability, and teamwork.
• Handle minor disciplinary matters fairly and escalate when necessary.

ADDITIONAL INFORMATION

Must be available to work overtime, extended shifts, and weekends in accordance with operational requirements.