Internal Sales Clerk

Recruiter

Smith Garb & Associates

Job Ref

JHB008078/YP

Date posted

Monday, June 15, 2026

Location

Johannesburg, South Africa

Salary

20 000 Monthly

SUMMARY

Internal Sales Clerk [Fixed-Term Contract (Maternity Cover)]

About The Role

An exciting opportunity exists for an experienced Internal Sales Clerk to join a dynamic and customer-focused team. The successful candidate will be responsible for providing sales support, processing customer orders and quotations, handling technical queries, and delivering exceptional service to both internal and external customers.

This role requires a proactive individual with strong communication skills, excellent attention to detail, and the ability to thrive in a fast-paced sales environment.

POSITION INFO

Key Responsibilities Sales & Customer Support Process customer orders accurately and efficiently Prepare and manage customer quotations Follow up on quotations and proactively identify sales opportunities Provide telephonic, electronic, and eCommerce sales support Build and maintain strong customer relationships Assist customers with product-related and technical enquiries Customer Service Handle customer queries and complaints professionally Ensure prompt resolution of customer issues Deliver exceptional customer service across all communication channels Support both account and cash-sale customers Administration & Sales Coordination Work closely with External Sales Representatives to support customer requirements Ensure all sales processes and procedures are followed accurately Maintain accurate records and customer information Assist with reporting and administrative functions as required Minimum Requirements Matric (Grade 12) 3-5 years' Internal Sales experience within a technical, electrical, electronic, industrial, manufacturing, or related environment Strong Microsoft Office skills (Word, Excel, Outlook) Excellent verbal and written communication skills in English and Afrikaans Strong numerical aptitude and administrative ability Advantageous N3-N6 qualification in Electrical or Electronic Engineering Electrical or Electronic Trade Certificate Previous experience in a technical product sales environment Skills & Competencies Strong customer service orientation Excellent communication and interpersonal skills High level of accuracy and attention to detail Strong organisational and time-management skills Ability to multitask and work under pressure Problem-solving and decision-making ability Commercial awareness and business acumen Self-motivated with a willingness to learn and grow Additional Requirements Willingness to work overtime when required Availability to attend customer functions, meetings, and company events when necessary Flexible attitude and willingness to go the extra mile to support customers and the business