Fulfilment Specialist

Recruiter

PM Connection

Job Ref

2376881261

Date posted

Wednesday, June 10, 2026

Location

Cape Town, South Africa

SUMMARY

POSITION INFO

Main Purpose Support in the investigation & recommendation of new fulfilment strategic initiatives that will improve market position & grow the online business Continuous improvement/reengineering of new & existing fulfilment processes Assists in driving the strategy execution through designing new business models, streamlining and reengineering existing business processes and providing change management Key Outcomes Assess value, develop business cases, and prioritise work to ensure maximum value aligned with overall fulfilment strategy Market research and analysis to refine the online roadmap Assist in defining, measuring and monitoring solution (KPI) performance and use as input into future roadmap definition Assist in the planning and prioritizing new & existing systems, processes & capabilities Provide backlog management and iteration planning Deliver business value by working closely with Business Development Manager to create and maintain a product backlog according to business project scoring Lead the fulfilment planning release plans and set the expectation for delivery of new functionalities & enhancements Provide an active role in mitigating roadblocks impacting successful team completion of release, sprint and project goals Provide an active role in supporting Proof Of Concepts and implementation research of new business opportunities (market, customers, competitors) by using desk research, external consultants and internal expertise from across the business as necessary Assist in preparation of Board & EXCO presentations Identify potential risks and implement strategies to mitigate Competencies Strategic & operational thinking Analytical Process mapping Problem solving Listening skills Data analysis Commercial acumen/rationale Innovative thinking Project management Stakeholder management Strong communication skills Planning & Organising Able to work in ambiguity Able to work independently and as part of a team Networking both internally & externally Job Requirements Relevant Degree/Diploma 5 + years relevant working experience within eCommerce/logistics (or similar) environment Understanding of the Agile development approach Understanding of e commerce technical platforms Additional Criteria Able to Travel Kindly regard your application as unsuccessful if you have not heard from the agency within 2 weeks.