Officer, Risk Execution

Job Overview

Business Segment: Insurance & Asset Management

Company: Standard Insurance Ltd

Location: ZA, GP, Roodepoort, 4 Ellis Street

Job Type: Full-time

Job Ref ID: 80434451A-0001

Date Posted: 6/17/2026

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To conduct quality evaluations, audits, and assessments of business processes as well as monitor compliance with company policies, procedures, and regulatory requirements. Identify process gaps, risks, and areas for improvement and provide detailed feedback and recommendations to management and operational teams. To analyze quality trends and performance data to identify recurring issues and prepare and present quality reports, scorecards, and management information. To support the implementation of corrective and preventive actions.

Qualifications

Type of Qualification: NQF 5 (Higher Certificate)

Field of Study: Short Term Insurance

Experience Required

5-7 years relevant service and/or sales experience (e.g., Short Term Insurance Sales or Claims / Branch or Contact Centre). Knowledge of relevant product (Personal lines Insurance) processes and systems. Previous Customer Call Centre experience i,s compulsory.

2 years experience in quality assurance.

Additional Information

Behavioural Competencies

Following Procedures

Interacting with People

Managing Tasks

Meeting Timescales

Providing Insights

Taking Action

Upholding Standards

Technical Competencies

Banking Process & Procedures

Compliance

Insurance Principles

Insurance Products & Services

Product and Services Knowledge

Product Knowledge (Consumer Banking)

Risk Identification

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Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or [email protected]