Call Centre Sales agents - Short Term Car Insurance & Tracker

Nova Connect Solutions (Pty) Ltd

We are seeking a motivated and results-driven Call Centre Sales Agent to join our dynamic team. The successful candidate will be responsible for selling vehicle insurance and tracking solutions on behalf of a leading and trusted brand. This role is ideal for individuals with a passion for sales, excellent communication skills, and a strong customer-focused approach. If you thrive in a target-driven environment and enjoy helping customers find the right protection and tracking solutions for their vehicles but most importantly write your own pay check, we would love to hear from you.

  • Contact prospective customers to promote and sell vehicle insurance and tracking products.
  • Generate new business through outbound sales activities and lead follow-ups.
  • Identify customer needs and recommend suitable insurance and tracking solutions.
  • Achieve and exceed individual sales targets and key performance indicators (KPIs).
  • Explain product features, benefits, pricing, and policy terms clearly and accurately.
  • Handle customer objections professionally and effectively to close sales.
  • Generate quotations and assist customers through the application and sales process.
  • Maintain accurate customer records and update information on the CRM system.
  • Follow up on leads and sales opportunities to maximize conversion rates.
  • Ensure compliance with company policies, industry regulations, and quality standards.
  • Build and maintain professional relationships with prospective customers.
  • Cross-sell and upsell relevant insurance and vehicle tracking products where appropriate.
  • Ensure all required documentation is completed accurately and submitted timeously.
  • Attend product, compliance, and sales training sessions as required.
  • Collaborate with team members and management to achieve departmental objectives.
  • Submit daily, weekly, and monthly sales activity reports as required.
  • Maintain a high level of professionalism, product knowledge, and customer service throughout the sales process.
  • Grade 12 / Matric certificate
  • Minimum 6 months –1 year experience in an outbound call centre sales environment.
  • Proven track record of meeting or exceeding sales targets.
  • Experience in insurance, financial services, vehicle tracking, or telecommunications sales will be advantageous.
  • Excellent communication, negotiation, and closing skills.
  • Strong objection-handling and relationship-building abilities.
  • Computer literacy and experience working with CRM systems.
  • Ability to work in a fast-paced, target-driven environment.
  • Strong administrative and organizational skills.
  • Professional telephone etiquette and presentation skills.
  • Fluent in English; additional South African languages will be advantageous.

Preferred Requirements

  • RE5 qualification will be advantageous.
  • FAIS-compliant experience in short-term insurance sales will be advantageous.
  • Experience selling vehicle insurance, tracking products, or related services.
  • Ability to work independently while contributing positively to a team environment.
  • Strong attention to detail and commitment to compliance requirements.
  • Attractive commission and incentive structure.
  • Performance-based bonuses.
  • Attendance bonus paid during the training period.
  • Weekly payments provided during training to support successful candidates while they complete onboarding.
  • Weekly tracker payments provided after training to assist employees while awaiting the monthly salary payment cycle.
  • Comprehensive training and ongoing development.
  • Career growth and advancement opportunities.
  • Supportive and professional working environment.
  • Access to industry-leading products and services.
  • Recognition and rewards for top performers.
  • Daily sales incentives and monthly performance awards.
  • Company closure during the December festive season and New Year period.
  • Salary to be discussed during the interview process and will be based on relevant experience, qualifications, and proven sales track record.

If you have the required experience and want to increase your earnings asap, send your CV to ***email_hidden***

You Must refrence Kesh M