Collections Agent
Cartrack
Listing reference: cartr_000820
Listing status: Online
Apply by: 16 July 2026
Position summary
Industry: Call Centre Industry
Job category: Debtors
Location: Gauteng
Contract: Permanent
Remuneration: R6500
EE position: No
Introduction
As a Collections Agent, you will be responsible for engaging with customers and businesses to recover overdue payments and negotiate suitable repayment arrangements. The role focuses on maximizing collections on outstanding accounts while ensuring strict adherence to company policies and applicable legislation, including the National Credit Act. You will be expected to maintain accurate records of all interactions, manage accounts in line with collection strategies, and deliver a high standard of customer service while handling sensitive financial matters.
Key Responsibilities
- Debt Collection
- Follow up on overdue accounts via calls, email, and statements
- Negotiate payment arrangements with customers
- Ensure collections targets are met
Minimum Requirements
- Matric (Grade 12)
- 1–6 years’ experience in debt collections
- Strong knowledge of debt collection processes