SAP Specialist HCM/PY

The purpose of this role is to maintain and configure the SAP HCM and Payroll (PY) modules within the SAP ECC6.0 EhP8 environment to support business requirements, including analysing user needs and business processes, resolving functional issues in collaboration with technical teams and clients, managing system incidents in line with agreed SLAs, participating in related projects, and ensuring that all system changes are properly tested and documented in accordance with prescribed processes and procedures for audit purposes.

Key responsibilities will include

• Managing SAP support and minor enhancements of HCM/PY modules to ensure the smooth operation of the SAP systems.
• Providing level 2 functional support.
• Overseeing incident and service management.
• Overseeing patches and related work (functional).
• Working with SAP 3rd party support team as per agreement including SLA compliance and budget.
• Reviewing and testing (UAT) changes and enhancements made.
• Documenting all changes, enhancements, and UAT performed.
• Complying with set system, changing management process and procedures.
• Providing advice and business analysis to the custodian business processes and SAP custodians for buy-in and support for improvement opportunities.
• Supporting the SAP custodian request for approval of project funding and development of business case.
• Participating in the implementation of projects in the specialist role, including development, testing, change management, go-live and go-live support.

Intrinsic Qualities

• Strong work ethics.
• Willingness and eagerness to learn new skills.
• Ability to work effectively under pressure and in strenuous environments.
• Excellent team player with strong interpersonal skills.
• Commitment to always adhering to safety standards.
• Effective communication, negotiation, and report-writing skills.
• Good planning and organizational abilities.

Qualifications & Experience

• National Diploma/Degree in Human Resources, Finance, Information Technology, or related field.
• Proficient with MS Office Package (MS Excel, MS Word, and MS PowerPoint).
• SAP Certified accreditation.
• Project Management Qualification will be advantageous.
• A minimum of 3 - 5 years’ experience in SAP HCM/Payroll business processes.
• Good Knowledge of SAP SuccessFactors
• S4 Hana experience an advantage.