Senior Professional Officer - EAP Professional

City of Cape Town

ELIGIBILITY

Suitably qualified candidates

CLOSING DATE

26.06.2026

REFERENCE NUMBER

CS 86/26 Ext.

SALARY

R1071429.00 - R1504720.00

DEPARTMENT

Human Resources

DIRECTORATE

CORPORATE SERVICES Senior Professional Officer - EAP Professional

Requirements

  • Relevant 3-year tertiary qualification in Social Work /

Psychology etc. (Preference will be given to candidates

with Masters degree in Social Work / EAP and Psychology)

  • Master’s Degree in Social Work, EAP or Behavioural Science

will be an added advantage

  • Minimum of 5 years’ relevant experience
  • Registration with relevant professional council (Registration

includes SACSSP, HCPSA)

  • Knowledge of the relevant Acts and Regulations pertaining

to the job

  • Valid Code EB drivers licence with reliable transport
  • Computer Literacy

Key Performance Areas

  • Maintain and implement policy and practice associated with

operational plans

  • Provide a broad range of general and specialist short term

problem focused services to the employee

  • Provide regular and effective advanced level psycho-social

services of a curative nature through clinical counselling,

referrals and provide restorative & aftercare to employees

  • Conduct needs assessments, research, surveys and audits

to further determine future trends

  • Provide specific and specialised interventions to address

psycho-social related issues through information sessions

and training interventions, awareness promotion sessions

and manage such events

  • Build and maintain relationships with key stakeholders,

managers and service providers

  • Draft high-level correspondence and reports to provide

information and resolve queries regarding EAP services

  • Collate and interpret statistics and the submission of

high-level reports

  • Provide research opportunity and the monitoring of service

effectiveness

  • Empower and provide consultation to organisational

management

  • Co-ordinate and supervise peer support / para

How to apply

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