Senior Professional Officer - EAP Professional
City of Cape Town
ELIGIBILITY
Suitably qualified candidates
CLOSING DATE
26.06.2026
REFERENCE NUMBER
CS 86/26 Ext.
SALARY
R1071429.00 - R1504720.00
DEPARTMENT
Human Resources
DIRECTORATE
CORPORATE SERVICES Senior Professional Officer - EAP Professional
Requirements
- Relevant 3-year tertiary qualification in Social Work /
Psychology etc. (Preference will be given to candidates
with Masters degree in Social Work / EAP and Psychology)
- Master’s Degree in Social Work, EAP or Behavioural Science
will be an added advantage
- Minimum of 5 years’ relevant experience
- Registration with relevant professional council (Registration
includes SACSSP, HCPSA)
- Knowledge of the relevant Acts and Regulations pertaining
to the job
- Valid Code EB drivers licence with reliable transport
- Computer Literacy
Key Performance Areas
- Maintain and implement policy and practice associated with
operational plans
- Provide a broad range of general and specialist short term
problem focused services to the employee
- Provide regular and effective advanced level psycho-social
services of a curative nature through clinical counselling,
referrals and provide restorative & aftercare to employees
- Conduct needs assessments, research, surveys and audits
to further determine future trends
- Provide specific and specialised interventions to address
psycho-social related issues through information sessions
and training interventions, awareness promotion sessions
and manage such events
- Build and maintain relationships with key stakeholders,
managers and service providers
- Draft high-level correspondence and reports to provide
information and resolve queries regarding EAP services
- Collate and interpret statistics and the submission of
high-level reports
- Provide research opportunity and the monitoring of service
effectiveness
- Empower and provide consultation to organisational
management
- Co-ordinate and supervise peer support / para