Manager Order Fulfillment

Purpose & Overall Relevance For The Organization

The Order Book Fulfillment Manager is responsible for managing & executing order book for customers by coordinating / matching supply and demand within the supply chain and ensuring orders are fulfilled on time & in full across Wholesale, DPC, Franchise, ecom. & Own Retail channels.

Key Responsibilities

• Assume responsibility of matching availability (supply) with sales orders against commercial requirements.
• Coordinate with Sales Team & Customers Service Team to ensure day to day operations for Order book execution is smooth.
• Manage pre-season & in-season delivery plans to ensure order book is executed on time, considering warehouse capacity utilization & constraints.
• Enable EM South market in meeting their financial and operational objectives while supporting market commercial strategies, optimizing supply and continuously improving operational performance through driving end-to-end supply chain integration with areas and global functions.
• Work closely on Campaign Launches by coordinating within SCM , Business Units, Sales Team & Customer Service Team to ensure on time deliveries to the markets.
• Forecast planning and coordination with the warehouse team to ensure that pick/pack priorities are executed as planned.
• Participating and supporting in cross-functional S&OP meetings, when necessary, manage interfaces between SCM, sales and finance, considering all requirements of all involved parties.
• Maintain order fulfillment KPIs
• Support process enhancements, change requests, and testing activities within the S/4HANA system.
• Provide training and support to order fulfilment teams on system processes and best practices. Support line manager to drive implementation of strategic initiatives, projects etc.

Key Relationships

• Sales Team, Customers service, Retail Team, Brand team
• Finance
• Purchasing, Inbound, DC Operations

Knowledge Skills And Abilities

• Deep understanding and management experience in operational supply chain process environment, understanding business requirements and capabilities needed.
• Strong working knowledge of ERP, preferably SAP.
• Good interpersonal and communication skills to interact effectively and efficiently on different layers of the organization.
• Experience in team management.
• Ability to accept and meet critical deadlines with good planning and organization skills.
• Advanced knowledge of Excel/ Power point
• Able to work under pressure and manage deadlines.
• Strong leadership and experience in team management
• Demonstrating initiative and result oriented

Requisite Education And Experience / Minimum Qualifications

• University degree or Diploma with emphasis on the area of finance, business, logistics, planning, Supply Chain, information systems, or operations
• Minimum 7-10 years of experience working in a supply chain environment
• Fluent in English (oral and in writing)

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.